Registered Manager

Rethink Mental Illness; Swindon; On-site; GBP 38,000 - 54,000; Full time

Job summary

Rethink Mental Illness is seeking a Registered Manager for our Bath Road Service in Swindon. This full‑time role (35 hours) leads a CQC‑registered residential home for up to 10 people with complex mental health needs, delivering person‑centred care and safeguarding.

You will ensure regulatory compliance, manage staff, oversee support plans, and maintain accurate records using our information system. Strong leadership and safeguarding experience are essential.

Qualifications

• Operational leadership and management experience in health or social care settings.
• Strong understanding of CQC standards and regulatory requirements.
• Experience supervising and developing staff to deliver person‑centred care.

Responsibilities

• Deliver safe, personalised services through assessment and outcome‑focused reviews.
• Develop and maintain high‑quality, aspirational support plans.
• Implement safe systems of work including lone‑working procedures.
• Ensure accurate recording on the Rethink Information System to support staff.
• Manage incidents, accidents and complaints per policy and regulation.
• Act as service Safeguarding Lead and liaise with safeguarding partners.
• Provide effective line management including supervision and performance management.
• Recruit and retain skilled staff in line with safer recruitment practices.

Skills

Operational management

CQC knowledge

People management

Safeguarding awareness

Education

Level 5 Diploma in Leadership in Health & Social Care (or equivalent)

Job description

Join Our Team as a Registered Manager.
Location: Bath Road, Swindon

Full-time, 35 hours per week

Join the Team!

Our Bath Road Service is a CQC‑registered residential home providing long‑term accommodation for up to 10 people with severe and enduring mental health needs. We support individuals with daily living skills, personal care, financial management and rehabilitation, while encouraging active engagement within the local community.

We are seeking an experienced and passionate Registered Manager to lead the service and ensure the delivery of high‑quality, person‑centred care.

How you will make a difference as a Registered Manager:

As Registered Manager, you will be responsible for the overall management of the service, ensuring compliance with CQC regulations and organisational policies while leading, motivating and developing your staff team.

Key Responsibilities:

• Deliver safe, personalised services through assessment, person‑centred planning and regular outcome‑focused reviews


• Develop and maintain high‑quality, aspirational support plans


• Implement safe systems of work, including personal safety and lone‑working procedures


• Ensure accurate and high‑quality recording on the Rethink Information System, supporting staff in its effective use


• Manage incidents, accidents and complaints in line with policies and regulatory requirements


• Act as the service Safeguarding Lead, maintaining strong professional relationships with safeguarding partners


• Provide effective line management, including supervision, performance, conduct and attendance management


• Recruit and retain a skilled workforce in line with safer recruitment practices and Equality legislation

Essential Skills and Experience:

• Achieved or working towards a Level 5 Diploma in Leadership in Health & Social Care (or equivalent)


• Experience in an operational management role within health or social care


• Strong knowledge of CQC standards, legal responsibilities and person‑centred care


• Proven experience supervising, leading and managing staff


• Direct experience supporting people with severe and enduring mental illness


• Experience working with statutory agencies and external professionals

If you’re passionate about empowering individuals, reducing stigma, and improving mental health outcomes, we’d love to hear from you.