Registered Manager

Rethink Mental Illness; Heanor; On-site; GBP 40,000 - 55,000; Full time

Job summary

Rethink Mental Illness is seeking an experienced Registered Manager to lead the Shipley Lodge service in Heanor, Derbyshire, ensuring delivery of high‑quality, person‑centred care for a sixteen‑bed facility. You will oversee daily operations, compliance with CQC regulations, and staff development within a supportive, recovery‑focused environment.

The role requires leadership experience in health or social care, strong regulatory knowledge, and a commitment to safeguarding, incident management

Qualifications

• Level 5 Diploma in Leadership in Health & Social Care or equivalent is required or pursued.
• Experience in operational management within health or social care.
• Strong knowledge of CQC standards, legal responsibilities and person‑centred care.
• Proven experience supervising and managing staff.
• Direct experience supporting people with severe and enduring mental illness.
• Experience working with statutory agencies and external professionals.

Responsibilities

• Deliver safe, personalised services through assessment, person‑centred planning and regular outcome‑focused reviews.
• Develop and maintain high‑quality, aspirational support plans.
• Implement safe systems of work, including personal safety and lone‑working procedures.
• Ensure accurate and high‑quality recording on the Rethink Information System, supporting staff in its effective use.
• Manage incidents, accidents and complaints in line with policies and regulatory requirements.
• Act as the service Safeguarding Lead, maintaining strong professional relationships with safeguarding partners.
• Provide effective line management, including supervision, performance, conduct and attendance management.
• Recruit and retain a skilled workforce in line with safer recruitment practices and Equality legislation.

Skills

Leadership

Staff supervision

Regulatory knowledge

Education

Level 5 Diploma in Leadership in Health & Social Care (or equivalent)

Job description

Join Our Team as a Registered Manager.

Location: Heanor, Derbyshire

Full-time, 35 hours per week

Join the Team!

We are seeking an experienced and passionate Registered Manager to lead the service and ensure the delivery of high‑quality, person‑centred care.

Our Shipley Lodge Service is a sixteen bed, single-level facility for both male and female clients, offering a clean and comfortable environment that supports recovery and independence. At Shipley Lodge, we provide more than just accommodation – we offer support with daily living skills, personal care, finances, and rehabilitation, while encouraging engagement with the local community.

How you will make a difference as a Registered Manager:

As Registered Manager, you will be responsible for the overall management of the service, ensuring compliance with CQC regulations and organisational policies while leading, motivating and developing your staff team.

Key Responsibilities:

• Deliver safe, personalised services through assessment, person‑centred planning and regular outcome‑focused reviews
• Develop and maintain high‑quality, aspirational support plans
• Implement safe systems of work, including personal safety and lone‑working procedures
• Ensure accurate and high‑quality recording on the Rethink Information System, supporting staff in its effective use
• Manage incidents, accidents and complaints in line with policies and regulatory requirements
• Act as the service Safeguarding Lead, maintaining strong professional relationships with safeguarding partners
• Provide effective line management, including supervision, performance, conduct and attendance management
• Recruit and retain a skilled workforce in line with safer recruitment practices and Equality legislation

Essential Skills and Experience:

• Achieved or working towards a Level 5 Diploma in Leadership in Health & Social Care (or equivalent)
• Experience in an operational management role within health or social care
• Strong knowledge of CQC standards, legal responsibilities and person‑centred care
• Proven experience supervising, leading and managing staff
• Direct experience supporting people with severe and enduring mental illness
• Experience working with statutory agencies and external professionals

If you’re passionate about empowering individuals, reducing stigma, and improving mental health outcomes, we’d love to hear from you.

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