Registered Care Manager

Work Wales; Colwyn Bay; On-site; GBP 36,000 - 39,000; Full time

Benefits offered by this job

Competitive salary

Performance-related bonus scheme

Separate team bonus

Ongoing professional development

Supportive working environment

Company pension

31 days' annual leave

Community impact

Job summary

Home Instead Conwy and Denbighshire are seeking a Registered Care Manager for their Colwyn Bay office. This permanent, full-time role offers a salary of £36,000–£39,000 per year depending on experience, plus excellent bonuses and benefits.

You will lead the day-to-day operation, ensure regulatory compliance, support and develop staff, manage care assessments and planning, and maintain the highest standards of service quality.

Qualifications

• HQCF Level 5 Diploma in Leadership for Health and Social Care (or willingness to work towards this qualification).
• Knowledge of CIW regulations and regulatory requirements.
• Enhanced DBS check.
• Experience in a Registered Manager or Deputy Manager role within health and social care.
• Hold a full UK driving licence and access to a vehicle.

Responsibilities

• Manage the day-to-day operation of the domiciliary care service.
• Ensure compliance with all relevant legislation, regulations, and care standards.
• Lead, motivate, and support office and care staff to achieve excellent outcomes.
• Maintain registration requirements and work closely with regulatory bodies.
• Monitor quality assurance processes and implement continuous improvements.
• Oversee care assessments, care planning, and risk management procedures.
• Manage recruitment, induction, training, and staff development.
• Ensure effective rota management and efficient allocation of care services.
• Build and maintain positive relationships with clients, families, healthcare professionals, and local stakeholders.
• Manage budgets and contribute to business growth and development initiatives.
• Promote a culture of dignity, respect, safeguarding, and person-centred care.

Skills

Leadership

Organisational skills

Communication

Regulatory knowledge

People management

Education

HQCF Level 5 Diploma in Leadership for Health and Social Care

Job description

Registered Care Manager

Colwyn Bay

£36000 - £39000 PA dependent on experience

Plus, excellent bonuses and benefits

The Company

Work Wales are working with Home Instead Conwy and Denbighshire to place a Registered Care Manager at their Colwyn Bay offices.

Home Instead are a highly respected, nationally represented domiciliary care organisation who have grown to become the UK's leading domiciliary care provider.

The Colwyn Bay branch where you would be working is currently graded Excellent in all sections by Care Inspectorate Wales (CIW). The branch is going through a period of continued growth creating an excellent opportunity for the successful candidate to be an instrumental part of this journey.

The Role

This is a permanent full-time position with a generous on-call rostering system requiring only 1 in 8 weeks on-call. The role offers an exciting opportunity for a motivated individual who is committed to delivering outstanding person-centred care and maintaining the highest standards of service quality, compliance, and staff development.

As Registered Care Manager, you will be responsible for the day-to-day management of the service, ensuring that clients receive safe, responsive, and compassionate care while supporting and developing a dedicated team of care professionals.

Duties and Key Responsibilities are as follows:

• Manage the day-to-day operation of the domiciliary care service.
• Ensure compliance with all relevant legislation, regulations, and care standards.
• Lead, motivate, and support office and care staff to achieve excellent outcomes.
• Maintain registration requirements and work closely with regulatory bodies.
• Monitor quality assurance processes and implement continuous improvements.
• Oversee care assessments, care planning, and risk management procedures.
• Manage recruitment, induction, training, and staff development.
• Ensure effective rota management and efficient allocation of care services.
• Build and maintain positive relationships with clients, families, healthcare professionals, and local stakeholders.
• Manage budgets and contribute to business growth and development initiatives.
• Promote a culture of dignity, respect, safeguarding, and person-centred care.

Requirements

The successful candidate will have the following qualifications, experience, skills and attributes:

• HQCF Level 5 Diploma in Leadership for Health and Social Care (or equivalent), or willingness to work towards this qualification.
• Knowledge of CIW regulations and regulatory requirements.
• Enhanced DBS check
• Have previous experience in a Registered Manager or Deputy Manager role within the health and social care sector.
• Possess a strong understanding of domiciliary care regulations and best practice.
• Keen to work in a rapidly growing organisation
• Demonstrate excellent leadership, organisational, and communication skills.
• Have experience managing teams, performance, and quality standards.
• Be passionate about delivering exceptional care and support.
• Be able to work independently and make informed decisions under pressure.
• Solid attention to detail and an eye for accuracy
• Hold a full UK driving licence and have access to a vehicle.

In Return

This is an excellent opportunity to proactively participate in the growth of the team. Home Instead have excellent systems and procedures in place to support you and your team achieve success within your roles.

They offer:

• Competitive salary.
• Performance-related bonus scheme and a separate team bonus.
• Ongoing professional development and training with support.
• Supportive and rewarding working environment.
• Company pension scheme.
• 31 days' annual leave entitlement.
• Opportunity to make a genuine difference within the local community.