Registered Care Branch Manager - Lead, Grow & Inspire Teams

Helping Hands Home Care; Northampton; Sur place; GBP 39 000 - 42 000; Plein temps

Avantages offerts par ce poste

25 days' annual leave

Blue Light Card discounts

Employee assistance programme

Support with nationally recognisedqual

Résumé du poste

Helping Hands Home Care in Northampton is seeking a Branch Care Manager to lead the delivery of exceptional community care from the local branch. You will guide and inspire your team, uphold high quality standards, and ensure safe, personalised support for customers.

You will manage budgets, KPIs and relationships with healthcare professionals and local authorities, driving growth and a culture of excellence across the region.

Qualifications

• Experience leading teams to deliver high-quality care services.
• Excellent communication and relationship-building with customers and partners.
• Strong budget and KPI management with a focus on safety and quality.

Responsabilités

• Lead branch operations with warmth and clarity to build a high-performing team.
• Ensure customers receive outstanding care including regular visits and live-in services where applicable.
• Maintain regulatory compliance across services and drive a right-first-time culture.

Connaissances

Leadership

Communication

Budgeting

Regulatory knowledge

Quality & Compliance

Planning & Organisation

Data-driven decision making

Stakeholder management

Description du poste

Helping Hands Home Care in Northampton is seeking a Branch Care Manager to lead the delivery of exceptional community care from the local branch. You will guide and inspire your team, uphold high quality standards, and ensure safe, personalised support for customers.

You will manage budgets, KPIs and relationships with healthcare professionals and local authorities, driving growth and a culture of excellence across the region.