Regional Security Operations Lead

Mitie Cleaning & Hygiene Services; Newcastle upon Tyne; On-site; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Flexible lifestyle benefits (Choices)

Salary Finance access

MiDeals discounts

Cycle-to-work scheme

Life cover and enhanced pension

Job summary

Mitie Cleaning & Hygiene Services in the United Kingdom is seeking a Security Operations Manager for the Sainsbury’s contract overseeing Middlesbrough, Durham and Newcastle. You will lead security operations across multiple stores, coordinate officers, and ensure high standards of safety and service.

You will implement risk-based security, drive training, and build strong relationships with store management while delivering the exceptional service Mitie is known for.

Responsibilities

• Maintain and promote the Mitie brand and reputation by delivering an industry-leading security service across all assigned locations.
• Maximise contract efficiency and sustainability by integrating people, systems, and technology to deliver intelligence-led services informed by risk assessment and data analysis.
• Effectively manage a designated portfolio of non-trading sites, ensuring all contracted and temporary hours are covered by fully trained and competent officers, meeting client expectations.
• Contribute to the overall success of the Sainsbury’s contract by supporting the delivery of high-quality training and continuous coaching for all security personnel.
• Optimise the performance of the Officer Development Lead (ODL) by ensuring all training and development initiatives are delivered to the highest standards within the area of responsibility.
• Provide full operational cover for your designated “buddy” Security Operations Manager (SOM) during periods of absence, ensuring all key performance indicators (KPIs) and service levels are maintained.
• Conduct regular visits to all stores within your area to establish and maintain strong working relationships with store management teams and frontline colleagues.

Job description

Mitie Cleaning & Hygiene Services in the United Kingdom is seeking a Security Operations Manager for the Sainsbury’s contract overseeing Middlesbrough, Durham and Newcastle. You will lead security operations across multiple stores, coordinate officers, and ensure high standards of safety and service.

You will implement risk-based security, drive training, and build strong relationships with store management while delivering the exceptional service Mitie is known for.