Regional Security & Operations Centre Manager

Mitie Cleaning & Hygiene Services; Greater London; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Flexible benefits

Virtual GP

Salary Finance

Mitie Stars

Job summary

Deutsche Bank in the UK is seeking a Regional Operations Centre Manager to oversee security, life safety and emergency response across UK&I and MEA. You will manage CCTV, access control and alarm systems, coordinate with vendors and internal teams, and ensure regulatory compliance.

The role requires strong people management, investigation experience and the ability to train ROCOs and SCR personnel. A CCTV license and UK security credentials are essential.

Qualifications

• Must have demonstrable experience in people management.
• Experience carrying out investigations and disciplinaries.
• Carry out welfare check calls with one-man sites.
• Maintain contract and compliance documentation for ROC/SCR personnel.

Responsibilities

• Oversee proactive management/ monitoring of all security systems, including CCTV, access control and panic alarms, in UK&I and MEA.
• Carry out triage and investigation into alarms to protect bank operations.
• Coordinate with security systems team and vendors to triage alarms and downtime.
• Provide timely data from system alarms to relevant teams and ensure GDPR compliance.
• Report equipment faults to vendors with accurate details.
• Escalate information on potential threats to Deutsche Bank from internal/external sources.
• Complete baseline CCTV patrols of local and regional assets.
• Manage emergency response activities for executive residences with monitoring partners.
• Maintain EEP records and update per instructions.

Skills

Security management

CCTV systems

HR policy knowledge

Emergency response

Tools

CCTV license

Job description

Deutsche Bank in the UK is seeking a Regional Operations Centre Manager to oversee security, life safety and emergency response across UK&I and MEA. You will manage CCTV, access control and alarm systems, coordinate with vendors and internal teams, and ensure regulatory compliance.

The role requires strong people management, investigation experience and the ability to train ROCOs and SCR personnel. A CCTV license and UK security credentials are essential.