Regional Fire & Security Operations Manager

Dalkia; Glasgow; Presencial; GBP 45.000 - 65.000; Jornada completa

Descripción de la vacante

Dalkia is seeking a regional operations leader for its Fire and Security Service Department in the UK. The role focuses on delivering total operational control within the local branch and managing service delivery across the region.

You will build strong client relationships, lead client managers and field operatives, and coordinate with the projects team to ensure high-quality service and compliance with safety and SLA targets while driving revenue growth.

Formación

• Relevant business/management experience.
• Experience in working with senior management.
• Experience in supply chain management.
• Health, Safety and Environment management.
• Articulate with strong customer service skills.
• Resourceful and organised, with the ability to multi-task and work well under pressure.
• Comfortable working in a fast paced environment.

Responsabilidades

• Provide total operational control for the Dalkia Fire and Security Service Department for their local region.
• Build and maintain customer relations with clients within their region and with Dalkia UK stakeholders and the supply chain.
• Line management of client managers and field operatives.
• Liaise with the fire and security projects team regarding provision of services within their region.
• Manage and maintain an excellent service provision within their region to all stakeholders and clients.
• Ensure regular progress meetings with client managers and field engineering staff; review outstanding works and prioritise to increase revenue.
• Ensure that revenue targets are met on a monthly basis and support the Operations Manager.
• Carry out ad hoc duties as required.

Conocimientos

Business management

Supply chain management

Health & Safety management

Customer service

Team leadership

Multi-tasking

Organisational skills

Microsoft Outlook

Microsoft Word

Excel basics

Descripción del empleo

Dalkia is seeking a regional operations leader for its Fire and Security Service Department in the UK. The role focuses on delivering total operational control within the local branch and managing service delivery across the region.

You will build strong client relationships, lead client managers and field operatives, and coordinate with the projects team to ensure high-quality service and compliance with safety and SLA targets while driving revenue growth.