Regional Restaurant Operations Leader – Multi-Site

AWD online; Greater London; On-site; GBP 50,000 - 61,000; Full time

Job summary

AWD online is seeking an Area Manager / Operations Manager to oversee a growing multi-site restaurant territory. You will lead 6–8 restaurants, drive people development, and ensure high standards in customer experience, sales and profitability.

With a commercially focused, hands-on approach, you will embed operational excellence, coach leaders, and support ongoing expansion across the territory while maintaining brand integrity and quality across all sites.

Qualifications

• Proven experience leading teams across multiple sites.
• Strong people management and coaching skills to develop talent.
• Commercially minded with solid financial management and P&L understanding.
• Strong stakeholder management and influencing abilities.
• Confident, clear communication and decisive leadership.
• Hands-on, strategic planning and execution mindset.

Responsibilities

• Lead and develop a cross-site team across 6–8 restaurants.
• Drive sales, customer experience and profit performance.
• Embed brand standards and operational excellence across the area.
• Coach and develop restaurant leaders and future talent.
• Oversee audits, compliance, health & safety, and financial controls.
• Identify growth opportunities and support expansion plans.

Skills

Team leadership

Multi-site management

People development

P&L understanding

Stakeholder management

Excel

Tools

Microsoft Excel

Job description

AWD online is seeking an Area Manager / Operations Manager to oversee a growing multi-site restaurant territory. You will lead 6–8 restaurants, drive people development, and ensure high standards in customer experience, sales and profitability.

With a commercially focused, hands-on approach, you will embed operational excellence, coach leaders, and support ongoing expansion across the territory while maintaining brand integrity and quality across all sites.