Regional Repairs & Maintenance Leader

Fortus Recruitment Group; Chatteris; On-site; GBP 65,000 - 85,000; Full time

Job summary

Fortus Recruitment Group seeks a Repairs & Maintenance Manager to lead and optimise responsive repairs and voids maintenance across regional operations. The role combines strategic direction with hands-on management to meet contractual obligations and drive service excellence.

The successful candidate will manage multi-disciplinary teams, ensure safety and compliance, and drive continuous improvement across existing and new contracts.

Responsibilities

• Lead and manage Works Supervisors and Site Engineers across regions delivering repairs and voids maintenance.
• Manage the repairs administration team, client relations, and performance reporting.
• Act as primary contact for client organisations regarding contracts and service delivery.
• Handle customer feedback, complaints and queries with a customer-focused approach.
• Support senior management in tenders, bids and proposals for new contracts.
• Oversee 24/5, 365-day out-of-hours emergency call-out service for clients.
• Maintain and enhance reputation for high-quality performance on existing contracts.
• Drive operations when mobilising new contracts and improving service delivery.
• Ensure accurate performance data is produced, analyzed, and reported to drive improvements.
• Translate company objectives into operational plans and measurable outcomes.
• Collaborate with managers to ensure a consistent operational approach.
• Monitor and manage Health, Safety and Environmental compliance in area of responsibility.

Job description

Fortus Recruitment Group seeks a Repairs & Maintenance Manager to lead and optimise responsive repairs and voids maintenance across regional operations. The role combines strategic direction with hands-on management to meet contractual obligations and drive service excellence.

The successful candidate will manage multi-disciplinary teams, ensure safety and compliance, and drive continuous improvement across existing and new contracts.