Regional Quality & Performance Analyst (Hybrid)

National Highways; Over; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

National Highways is recruiting a Quality and Performance Analyst to join our team, based in Bristol or Exeter. The role focuses on delivering regional performance reporting and embedding performance measurement to support contract delivery, with a strong emphasis on quality assurance across contracts.

You will review quality management practices, develop dashboards, analyse trends, and collaborate with regional and national teams to drive continuous improvement and ensure compliance with our

Qualifications

• Experience delivering quality assurance across regional contracts.
• Knowledge of ISO 9001 and internal audits.
• Ability to analyse performance data and report trends.
• Experience with NEC or similar contract frameworks.
• Strong collaboration across multidisciplinary teams.

Responsibilities

• Develop and maintain Quality Management documentation.
• Review Quality Management practices and address NCRs and improvement plans.
• Collaborate with Operations to drive improvements, KPIs and metrics.
• Work with suppliers and internal teams to drive continuous improvement.
• Ensure compliance with quality, safety, cost, time, and specification standards.

Skills

Quality management

Data analysis

Auditing

Contract management

Stakeholder collaboration

Education

ISO 9001 Internal Auditor qualification

ISO 9001 Lead Auditor (desirable)

Tools

Quality Management Systems

Job description

National Highways is recruiting a Quality and Performance Analyst to join our team, based in Bristol or Exeter. The role focuses on delivering regional performance reporting and embedding performance measurement to support contract delivery, with a strong emphasis on quality assurance across contracts.

You will review quality management practices, develop dashboards, analyse trends, and collaborate with regional and national teams to drive continuous improvement and ensure compliance with our