Network Data and Intelligence Analyst

National Highways; Nottingham; On-site; GBP 65,000 - 90,000; Full time

Job summary

National Highways in the United Kingdom is seeking a Senior Data and Intelligence Analyst for the North West team. You will analyse and model data to uncover insights, identify trends and develop recommendations shaping investment, planning and operations across the region.

You will work with stakeholders to improve data quality, use GIS to map spatial data, and produce reports and visuals to support decisions on road safety, performance and customer experience.

Qualifications

• Degree or equivalent in data analysis, GIS, or a related field.
• Experience analysing regional or network data.
• Strong communication of insights to stakeholders.

Responsibilities

• Extract and interpret complex data on the regional road network.
• Identify trends and actionable recommendations.
• Use GIS to map and communicate spatial data.
• Collaborate with stakeholders to improve data quality.
• Produce reports and visualisations for investment decisions.
• Ensure data governance and evidence-based decision making.

Skills

SQL queries

Data analysis

GIS

Stakeholder communication

Problem-solving

Analytical reporting

Education

Bachelor's degree in a relevant field (e.g., Data Analytics, GIS, Geography)

Tools

Power BI

Excel

ArcGIS Pro

Experience Builder

Job description

We have an exciting opportunity for a Senior Data and Intelligence Analyst to join our team. We're looking for an analytical and forward-thinking individual to join our North West team. You'll play a key role in analysing and modelling data to uncover insights, identify trends and develop recommendations that inform important investment, planning and operational decisions across the region. This is an opportunity to put your analytical expertise to work on something that really matters. Working collaboratively with colleagues and stakeholders across the business, you'll help shape how we use data and intelligence to improve road safety, network performance and customer experience.

• Extract, analyse and interpret complex data relating to the regional road network, identifying patterns, trends and underlying factors affecting network performance.
• Identify opportunities for further investigation and turn analytical findings into clear, meaningful insights and actionable recommendations.
• Use GIS tools to analyse, map and communicate spatial data, bringing insights to life and supporting evidence-based decision-making.
• Work collaboratively with regional and national stakeholders to understand data requirements, strengthen data quality and support effective information management and governance.
• Identify opportunities to use data and intelligence to improve road safety, customer experience and operational delivery.
• Produce high-quality analysis, reports and visualisations that support regional investment, planning and performance decisions.
  Strong analytical and problem-solving skills, with the ability to interrogate complex datasets, identify trends and patterns, actionable intelligence to support decision-making.
• Knowledge of data analytics and information management, including the application of analytical methodologies, tools, techniques, and information governance principles.
• Technical expertise in data analysis, including experience of writing SQL queries and using data analysis, visualisation and reporting tools, particularly Excel and Power BI.
• Experience of GIS and spatial analysis techniques. Knowledge of Esri products, particularly ArcGIS Pro and Experience Builder, is desirable.
• Strong communication and organisational skills, with the ability to explain complex findings to diverse audiences, manage competing priorities and deliver quality outputs to deadlines.
• A degree, HND or equivalent qualification in a relevant discipline, or demonstrable equivalent experience in data analysis, intelligence, geospatial analysis, or a related field.
  Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads. We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.

We are committed to creating a diverse environment and welcome applicants from all backgrounds