Regional Quality & Inventory Excellence Lead

CMA CGM; Ashby-de-la-Zouch; Sur place; GBP 70 000 - 110 000; Plein temps

Résumé du poste

CEVA Logistics is seeking a Regional Quality SME Leader for the Amazon portfolio to strengthen inventory quality by standardising processes and implementing a governance framework that improves inventory health and customer outcomes. The role will create visibility of operational inputs driving quality performance and enable proactive identification of defects.

Working with Operations, Quality, Account Management, Launch, and Amazon stakeholders, you will develop and deploy centralised quality

Qualifications

• Graduate level experience
• Minimum of 5 years' experience in supply chain, warehousing, inventory management, quality, or operational excellence leadership roles.
• Minimum of 5 years' experience working directly within Amazon operations or managing Amazon contracts within a logistics environment.

Responsabilités

• Develop and govern standardised inventory management and quality processes across CEVA's global Amazon network to drive consistency, compliance, and operational excellence.
• Identify, document, and deploy best practices across all sites, ensuring successful quality initiatives are scaled and adopted throughout the network.
• Establish quality standards, operating procedures, and governance frameworks that reduce process variation and support sustainable performance improvements.
• Partner with site leadership teams to ensure quality standards are embedded into day-to-day operations and continuously reviewed for effectiveness.
• Develop and implement leading quality input metrics that provide early visibility of operational risks, process failures, and defect injection opportunities before they impact customer-facing performance.
• Monitor inventory health, inventory accuracy, defect trends, and process compliance across the network, identifying emerging risks and improvement opportunities.
• Conduct root cause analysis of recurring quality issues and establish scalable corrective and preventative actions that can be deployed across multiple sites.
• Drive continuous improvement initiatives focused on reducing defect injection, improving inventory integrity, and minimising customer concessions.
• Act as CEVA's lead Quality Subject Matter Expert for Amazon, building strong relationships with Amazon Quality, Inventory Control, and Operational stakeholders globally.
• Partner with Amazon quality experts to understand customer expectations, performance challenges, and future requirements, translating these into actionable operational improvements.
• Represent CEVA in quality-focused customer reviews, governance meetings, and strategic improvement discussions.
• Strengthen customer confidence through proactive communication, transparent performance management, and the delivery of measurable quality improvements.
• Drive the development of a quality-focused culture across the CEVA Amazon network by promoting accountability, ownership, and continuous improvement at all organisational levels.
• Design and deploy standardised onboarding, training, and learning programmes that improve quality capability and operational knowledge across all sites.
• Create and maintain quality playbooks, guidance materials, and best-practice documentation to support operational teams and future network growth.
• Coach and support site leadership teams in the effective implementation of quality standards, governance processes, and improvement initiatives.
• Support new site launches, start-ups, and business expansions by ensuring quality principles, inventory controls, governance processes, and training standards are established from day one.
• Conduct quality readiness assessments and provide subject matter expertise to minimise launch risks and accelerate operational stabilisation.
• Ensure lessons learned and best practices from existing operations are incorporated into all new launches and network expansions.
• Partner with Operations, Technology, Engineering, and Amazon stakeholders to identify and implement process and system improvements that enhance inventory quality and operational performance.
• Lead and influence network-wide quality improvement programmes that drive sustainable performance gains and support long-term business growth.
• Provide data-driven recommendations to senior leaders on quality performance, operational risks, and strategic improvement priorities.

Connaissances

Quality management

Inventory control

Amazon operations experience

Data analysis

Outils

AFT

AFT-X

Description du poste

CEVA Logistics is seeking a Regional Quality SME Leader for the Amazon portfolio to strengthen inventory quality by standardising processes and implementing a governance framework that improves inventory health and customer outcomes. The role will create visibility of operational inputs driving quality performance and enable proactive identification of defects.

Working with Operations, Quality, Account Management, Launch, and Amazon stakeholders, you will develop and deploy centralised quality