Regional Performance & Compliance Manager – Facilities

Randstad UK; Bellshill; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Company car or car allowance

25 days annual leave + bank holidays

Generous pension scheme

Life Assurance

Private Healthcare

Job summary

Randstad UK is seeking a Performance Manager based in Bellshill with regional travel across the West of Scotland. You will own quality, contractual performance and ISO-aligned processes to deliver safe, resilient, and compliant facilities management services.

You will work closely with client stakeholders and delivery teams, drive improvements, and manage KPI reporting and deductions. A UK driving licence is essential for regional travel and on-call duties.

Qualifications

• Experience in Performance Management, Quality/Compliance or Contract Management within FM.
• Background in critical environments, regulated contracts.
• Strong knowledge of statutory maintenance compliance and ISO frameworks.
• Experience managing contractual deductions and KPI reporting.

Responsibilities

• Lead quality, statutory compliance and audits across all sites within the portfolio.
• Maintain ISO-aligned management systems with audit-ready records and reporting.
• Monitor SLAs, KPIs and contractual deductions; address performance risks promptly.
• Drive continuous improvement across the portfolio to raise efficiency and service standards.
• Act as main liaison with client stakeholders and on-site teams to resolve issues quickly.
• Undertake technical compliance duties and participate in on-call escalation rota.

Skills

Performance Management

Quality/Compliance

Contract Management

Job description

Randstad UK is seeking a Performance Manager based in Bellshill with regional travel across the West of Scotland. You will own quality, contractual performance and ISO-aligned processes to deliver safe, resilient, and compliant facilities management services.

You will work closely with client stakeholders and delivery teams, drive improvements, and manage KPI reporting and deductions. A UK driving licence is essential for regional travel and on-call duties.