Performance & Compliance Lead – FM, ISO, SLAs, Travel

Randstad CPE; Bellshill; Presencial; GBP 45 000 - 55 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Generous company pension scheme

Life Assurance

Private Healthcare

25 days annual holiday

Resumo da oferta

Randstad CPE is seeking a Performance Manager based in Bellshill with regional travel across the West of Scotland. You will own quality, contractual performance, statutory compliance, and continuous improvement, working with client stakeholders and delivery teams to ensure safe, resilient, and sustainable service delivery while meeting all contractual standards.

The role offers a competitive salary, 40-hour weeks, 25 days holiday plus bank holidays, a generous pension, life assurance and private

Qualificações

• Experience in Performance Management, Quality/Compliance or Contract Management within FM.
• Experience in hard or integrated Facilities Management.
• Knowledge of ISO frameworks and statutory maintenance compliance.

Responsabilidades

• Lead quality, statutory compliance, and technical audits across all sites within the portfolio.
• Maintain ISO-aligned management systems with audit-ready records and reporting.
• Monitor SLAs, KPIs, and contractual deductions; address performance risks promptly.
• Drive continuous improvement initiatives to enhance efficiency and service standards.
• Liaise with client stakeholders and on-site teams to resolve issues swiftly.
• Undertake authorised technical compliance duties and participate in on-call escalation.

Conhecimentos

Stakeholder management

Client-facing

Communication skills

Descrição da oferta de emprego

Randstad CPE is seeking a Performance Manager based in Bellshill with regional travel across the West of Scotland. You will own quality, contractual performance, statutory compliance, and continuous improvement, working with client stakeholders and delivery teams to ensure safe, resilient, and sustainable service delivery while meeting all contractual standards.

The role offers a competitive salary, 40-hour weeks, 25 days holiday plus bank holidays, a generous pension, life assurance and private