Regional Operations & Performance Officer (Hybrid)

Clarion; Maidstone; Hybrid; GBP 38,000 - 45,000; Full time

Job summary

Clarion Housing Group in Maidstone is seeking a Regional Operations Officer to join our Housing Services team in the South. You will prioritise monthly service and improvement reports and support regional business planning to translate group priorities into local deliverables.

You will analyse performance and service information, use customer feedback to identify trends, and work with the Regional Leadership Team and other teams.

Qualifications

• Experience analysing performance data and customer feedback.
• Ability to translate complex information into clear formats.

Responsibilities

• Prioritise the delivery of monthly service and improvement reports.
• Support regional business planning to translate group priorities into local deliverables.
• Analyse performance and service information to identify trends and issues in liaison with the Regional Leadership Team.

Job description

Clarion Housing Group in Maidstone is seeking a Regional Operations Officer to join our Housing Services team in the South. You will prioritise monthly service and improvement reports and support regional business planning to translate group priorities into local deliverables.

You will analyse performance and service information, use customer feedback to identify trends, and work with the Regional Leadership Team and other teams.