Regional Housing Administrator

Clarion Housing Group; Greater London; Hybrid; GBP 30,000 - 34,000; Full time

Job summary

Clarion Housing Group is seeking a full-time Regional Housing Administrator to join our Neighbourhood team in Morden on a hybrid basis. You will report communal repairs to contractors, maintain records, handle customer enquiries, liaise with contractors and raise Purchase Orders.

You will also manage lettings records, assist with inspections and cover reception at Morden when required. Candidates should have customer service experience, strong written records, and the ability to analyse data

Qualifications

• Experience in a customer service environment.
• Ability to write clear, accurate and concise records.
• Able to analyse data from a variety of sources and prioritise a busy workload.

Responsibilities

• Report communal repairs to contractors and maintain relevant records.
• Action customer enquiries and liaise with contractors, raising Purchase Orders.
• Maintain records of lettings and liaise with colleagues on inspections.
• Be able to cover the reception at the Morden office as required.

Skills

Customer service

Job description

• Location: Hybrid - Linked to Morden - Apollo House
• Salary: £29,640 - £34,277 per annum
• Hours: 36 hours per week - flexible options considered
• Contract Type: 12 month Fixed Term contract

This is a great opportunity to join our team - Employer of the Year Housing Heroes Awards 2025

Due to an internal move, we're seeking a full time Regional Housing Administrator to join us in Morden to work alongside a team of customer-focussed and efficient administrators who all provide an effective administrative service to our Neighbourhood team.

You'll be required to report any communal repairs to contractors, maintaining relevant records, and action customer enquiries, liaising with contractors and raising Purchase Orders. We'll look to you to maintain records of lettings and liaising with colleagues on inspections and be able to cover the reception at the Morden office as and when required.

You'll already have previous experience in a customer service environment. You'll be able to write clear, accurate and concise records, often analysing data from a variety of sources and be able to prioritise your busy workload as required.

Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.

Closing Date - Monday 28th September 2026 at midnight.

This is a hybrid role with a base location at our offices in Morden. Candidates will be expected to work from the office at least 2 days per week and be willing to travel to the Penge office to assist with cover.

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You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.