Regional Operations Manager

Leaders In Care; York and North Yorkshire; On-site; GBP 59,000 - 72,000; Full time

Benefits offered by this job

Performance-related bonus

Car or mileage allowance

Pension

Holiday entitlement

Leadership development

Job summary

Leaders in Care seeks a Regional Operations Manager to oversee a portfolio of nursing homes across Yorkshire, driving performance and high‑quality, person‑centred care.

You will partner with Home Managers to implement governance, occupancy and financial targets, while developing leadership across the region and ensuring services meet CQC standards and regulatory requirements.

Qualifications

• Proven experience managing multiple nursing homes or elderly care services.
• Strong track record of improving quality ratings, compliance and operational performance.
• Experience with CQC inspections, improvement plans and safeguarding.
• Commercial awareness including occupancy and budget management.
• Willingness to travel across Yorkshire.

Responsibilities

• Lead, coach and hold Home Managers accountable for performance.
• Ensure high standards of person-centred care, safeguarding and governance.
• Prepare homes for CQC inspections and drive improvements.
• Review quality audits, incidents, complaints and action plans.
• Support recruitment, retention and leadership development across the region.
• Improve occupancy and manage relationships with commissioners and partners.
• Monitor budgets and agency spend; manage staffing levels.

Skills

Leadership skills

Multi-site management

Quality improvement

Budget management

CQC readiness

NMC PIN

Education

Nursing qualification

Job description

Regional Operations Manager Yorkshire | Nursing Homes | Circa £65,000 + benefits

Leaders in Care is recruiting a Regional Operations Manager to support and improve the performance of a portfolio of nursing homes across Yorkshire.

This is a senior operational role for an experienced care leader who understands what good looks like in elderly care, clinical governance and commercial delivery. You will work closely with Home Managers to provide clear direction, develop strong leadership teams and ensure consistently safe, high-quality care.

The role.

You will take responsibility for a group of nursing homes, supporting managers to deliver against quality, occupancy, workforce and financial targets.

Key responsibilities include:

• Leading, coaching and holding Home Managers accountable for performance.
• Maintaining high standards of person-centred care, safeguarding and clinical governance.
• Preparing homes for CQC inspections and driving sustainable improvement where services require support.
• Reviewing quality audits, incidents, complaints and action plans, ensuring lessons are embedded.
• Supporting recruitment, retention, succession planning and capability management across the region.
• Improving occupancy, managing local relationships and contributing to business development activity.
• Monitoring budgets, agency spend, staffing levels and other key operational measures.
• Building constructive relationships with residents, families, commissioners and external professionals.
• Ensuring homes operate in line with CQC requirements, company policies and relevant legislation.

About you.

You will be an experienced regional, operational or multi‑site manager within the nursing home sector. You will be credible with Home Managers, visible in services and comfortable addressing underperformance directly and fairly.

You will need:

• Proven experience managing multiple nursing homes or elderly care services.
• A strong record of improving quality ratings, compliance and operational performance.
• Sound clinical understanding, ideally with a nursing qualification and active NMC PIN, although experienced non‑clinical operators will also be considered.
• Experience supporting homes through CQC inspections, improvement plans and safeguarding matters.
• Commercial awareness, including occupancy, budget management and agency control.
• A practical, organised and hands‑on leadership style.
• Flexibility to travel regularly across Yorkshire.

Salary and benefits.

Circa£65,000 per annum, dependent on experience.

• Performance‑related bonus.
• Mileage or car allowance.
• Pension and holiday entitlement.
• Ongoing leadership development and career progression.