Regional Operations Manager

Sgscare; Westbury; Hybrid; GBP 68,000 - 83,000; Full time

Benefits offered by this job

£12,000 joining bonus

Annual 10% bonus

Real Living Wage employer

Maternity pay scheme

Tastecard

Blue Light Card

MyGym discounts

Refer-a-friend scheme

Life assurance

Employee assistance programme

Job summary

Sgscare is seeking a Regional Operations Manager to lead a group of children's homes across Wiltshire and the South West. You will oversee care quality, safeguarding, and regulatory compliance while driving performance and staff development.

The role requires a leadership track record in children's residential settings, Ofsted insight, and a willingness to undertake Level 5 Diploma. Salary up to £75,000 with a £12,000 joining bonus and a 10% annual bonus.

Qualifications

• Recognised social work qualification or professional qualification for working with children (Level 4+).
• Level 5 Diploma in Leadership and Management for Residential Childcare or willingness to undertake it.
• Full UK driving licence with access to own vehicle.

Responsibilities

• Provide strategic operational leadership ensuring high-quality care and compliance.
• Achieve and maintain Responsible Individual status.
• Drive performance to achieve Good/Outstanding Ofsted ratings and financial viability.
• Lead safeguarding, statutory compliance and risk management.
• Build strong relationships with local authorities and stakeholders.
• Develop and support a high-performing staff team.

Skills

Leadership

Collegial influence

Leadership & financial mgmt

Young people outcomes

Education

Level 4+ social work qualification or equivalent

Level 5 Diploma in Leadership and Management for Residential Childcare

Tools

Driving licence

Job description

Job Title: Regional Operations Manager

Location: Wiltshire / South West

Salary: Up to £75,000 per annum, plus a £12,000 joining bonus and the opportunity to earn an annual 10% bonus

Working Hours / Shift Pattern: 37.5 hours per week

Employment Type: Permanent, full-time

Service: Children's Homes

Service Users: Young people aged 8-17 years with EBD

Qualifications Required: A recognised social work qualification, or a professional qualification relevant to working with children at Level 4 or above. Level 5 Diploma in Leadership and Management for Residential Childcare (or willing to undertake this as part of the role). Full UK driving licence and access to your own vehicle.

Experience Required: At least 2 years managing an Ofsted-registered setting rated Good or above. Proven operational management experience in children's residential care, experience of supported accommodation services, and experience of achieving and maintaining Responsible Individual status.

Who we are looking for:

Our client is looking for a strategic leader with a passion for delivering exceptional care to young people. The Regional Operations Manager will join the senior management team and lead a group of children's homes across Wiltshire and the South West. It's an exciting time to join, with new homes and services opening in the region.

Responsibilities:

• provide strategic operational leadership, ensuring high-quality care and compliance
• achieve and maintain Responsible Individual status
• drive performance, achieve Good/Outstanding Ofsted ratings and ensure financial viability
• lead on safeguarding, statutory compliance and risk management
• build strong relationships with local authorities and stakeholders
• develop and support a high-performing staff team

What you will bring:

• strong knowledge of the Children's Homes Regulations, Ofsted standards and children's safeguarding
• the ability to lead and influence teams effectively
• excellent leadership, communication and financial management skills
• a track record of achieving positive outcomes for young people

Who you will be working for:

Company type/size: One of the UK's most innovative providers of residential care and education for young people

Other services: Education

Why this home & company:

Progression: Ongoing training and professional development, with high-quality CPD opportunities

Training / qualifications: Comprehensive induction, including face-to-face training, online modules, shadowing and a local induction period. There is face-to-face therapeutic training and support for all colleagues, and the Level 5 can be completed as part of the role.

Benefits: £12,000 joining bonus (paid in three instalments: on joining, after probation and after 12 months), annual 10% bonus opportunity, competitive pay, Real Living Wage employer, new maternity pay scheme, Tastecard, Blue Light Card and MyGym discounts, generous refer-a-friend scheme, financial wellbeing service, life assurance and a free, confidential employee assistance programme

Ethos: Helping young people believe in themselves, celebrate their own uniqueness and achieve success that is personal to them

Culture: Supportive management and senior leaders, with a strong focus on colleague wellbeing and a genuine "we're in this together" approach

Sponsorship is not available.