Regional Operations Manager

SGS; Westbury; On-site; GBP 65,000 - 95,000; Full time

Benefits offered by this job

£12,000 joining bonus (paid in three)

Annual 10% bonus opportunity

Real Living Wage employer

Maternity pay scheme

Tastecard

Blue Light Card

MyGym discounts

Refer-a-friend scheme

Financial wellbeing service

Life assurance

Employee assistance programme

Job summary

SGS is recruiting a Regional Operations Manager to lead a cluster of children's homes across Wiltshire and the South West. The role requires strategic leadership, ensuring high-quality care, safeguarding and regulatory compliance, with a path to Responsible Individual status.

You will drive performance, manage finances, and build strong local authority relationships while developing a high-performing team of professionals.

Qualifications

• Social work qualification at Level 4 or above.
• Level 5 Diploma in Leadership and Management for Residential Childcare (or willingness to undertake).
• Full UK driving licence and access to own vehicle.

Responsibilities

• Provide strategic operational leadership across multiple children’s homes to ensure high-quality care and compliance.
• Achieve and maintain Responsible Individual status.
• Drive performance to secure Good/Outstanding Ofsted ratings and ensure financial viability.
• Lead safeguarding, statutory compliance and risk management.
• Build strong relationships with local authorities and stakeholders.
• Develop and support a high-performing staff team.

Skills

Leadership

Strategic planning

Safeguarding

Regulatory compliance

Financial management

Stakeholder relations

Education

Social work qualification (Level 4+)

Level 5 Diploma in Leadership & Management for Residential Childcare

Job description

Our client is looking for a strategic leader with a passion for delivering exceptional care to young people. The Regional Operations Manager will join the senior management team and lead a group of children's homes across Wiltshire and the South West. It's an exciting time to join, with new homes and services opening in the region. The role suits a driven, highly professional Registered Manager ready to step up into senior management. It would equally suit an experienced Area or Regional Manager looking to join a forward-thinking provider.

You will:

• provide strategic operational leadership, ensuring high-quality care and compliance
• achieve and maintain Responsible Individual status
• drive performance, achieve Good/Outstanding Ofsted ratings and ensure financial viability
• lead on safeguarding, statutory compliance and risk management
• build strong relationships with local authorities and stakeholders
• develop and support a high-performing staff team

Qualifications Required

A recognised social work qualification, or a professional qualification relevant to working with children at Level 4 or above. Level 5 Diploma in Leadership and Management for Residential Childcare (or willing to undertake this as part of the role). Full UK driving licence and access to your own vehicle.

Experience Required

At least 2 years managing an Ofsted-registered setting rated Good or above. Proven operational management experience in children's residential care, experience of supported accommodation services, and experience of achieving and maintaining Responsible Individual status.

Additional Qualifications

• strong knowledge of the Children's Homes Regulations, Ofsted standards and children's safeguarding
• the ability to lead and influence teams effectively
• excellent leadership, communication and financial management skills
• a track record of achieving positive outcomes for young people

Company type/size

One of the UK's most innovative providers of residential care and education for young people

Other services

Education Why this home & company: Progression: Ongoing training and professional development, with high-quality CPD opportunities Training / qualifications: Comprehensive induction, including face-to-face training, online modules, shadowing and a local induction period. There is face-to-face therapeutic training and support for all colleagues, and the Level 5 can be completed as part of the role.

Benefits

• £12,000 joining bonus (paid in three instalments: on joining, after probation and after 12 months)
• annual 10% bonus opportunity
• competitive pay
• Real Living Wage employer
• new maternity pay scheme
• Tastecard
• Blue Light Card
• MyGym discounts
• generous refer-a-friend scheme
• financial wellbeing service
• life assurance
• a free, confidential employee assistance programme

Ethos: Helping young people believe in themselves, celebrate their own uniqueness and achieve success that is personal to them

Culture: Supportive management and senior leaders, with a strong focus on colleague wellbeing and a genuine "we're in this together" approach

Sponsorship is not available.