Regional Operations Lead – FM, P&L & Client Growth

Boden Group; Manchester; On-site; GBP 75,000 - 80,000; Full time

Benefits offered by this job

Company car or £6,000 car allowance

25 days holiday + bank holidays

Contributory pension

Life assurance

Healthcare

Job summary

Boden Group is seeking a Regional Operations Manager to lead service delivery across the Midlands, North and Scotland, overseeing planned maintenance, reactive work and minor projects.

You will manage regional P&L, plan engineering capacity, maintain client relationships and track SLAs and KPIs to drive continuous improvement, with travel across the region and a focus on health and safety.

Qualifications

• Experience managing regional multi-site or multi-contract operations in FM or engineering services.
• Proven P&L management experience and delivery of commercial targets.
• Experience managing B2B service contracts and senior client relationships.
• Knowledge of CAFM or EAM systems and FM/compliance requirements.
• Experience developing operational teams and driving continuous improvement.

Responsibilities

• Oversee PPM, reactive maintenance, call-outs, minor projects and subcontract works.
• Manage regional P&L, including revenue, margins, costs and contract profitability.
• Plan engineering capacity and monitor productivity against forecast client demand.
• Manage client relationships, contractual obligations and escalated service issues.
• Track SLAs, KPIs and operational data to drive continuous improvement.
• Lead regional managers and supervisors while maintaining quality and health and safety compliance.

Skills

Regional operations management

P&L management

B2B contract management

Client relationships

Health and safety compliance

Tools

CAFM/EAM systems

Job description

Boden Group is seeking a Regional Operations Manager to lead service delivery across the Midlands, North and Scotland, overseeing planned maintenance, reactive work and minor projects.

You will manage regional P&L, plan engineering capacity, maintain client relationships and track SLAs and KPIs to drive continuous improvement, with travel across the region and a focus on health and safety.