Regional Operations Leader: FM & Service (London/South)

Energy Jobline CVL; Greater London; On-site; GBP 80,000 - 85,000; Full time

Benefits offered by this job

Company car

Car allowance £6,000

25 days’ holiday + bank holidays + buy

Contributory pension, life assurance &

Job summary

Energy Jobline CVL is seeking a Regional Operations Manager to lead service operations across the South and London, ensuring high client satisfaction and regional profitability.

You will manage Regional Service Managers, oversee maintenance activities, control costs, and drive continuous improvement, with a focus on health, safety and regulatory compliance, while building strong senior client relationships and delivering commercial targets.

Qualifications

• Proven regional/multi-site operations management experience in FM or engineering services.
• Experience managing P&L and delivering commercial targets.
• Experience managing B2B service contracts and building senior client relationships.
• Knowledge of CAFM or EAM systems and FM/compliance requirements.
• Experience developing operational teams and driving continuous improvement.
• Fire engineering or building services experience would be advantageous.

Responsibilities

• Oversee PPM, reactive maintenance, call-outs, minor projects and subcontract works.
• Manage regional P&L, contract profitability, renewals and cost control.
• Lead Regional Service Managers, plan capacity and improve engineer productivity.
• Manage client relationships, resolve escalations and monitor service SLAs and KPIs.
• Use operational data to improve processes, system adoption and service performance.
• Ensure health, safety and environmental compliance across regional operations.

Skills

Operations management

P&L management

Client relationship management

Continuous improvement

Compliance awareness

Tools

CAFM systems

EAM systems

Job description

Energy Jobline CVL is seeking a Regional Operations Manager to lead service operations across the South and London, ensuring high client satisfaction and regional profitability.

You will manage Regional Service Managers, oversee maintenance activities, control costs, and drive continuous improvement, with a focus on health, safety and regulatory compliance, while building strong senior client relationships and delivering commercial targets.