Regional Operations & Customer Admin Coordinator

National Highways; England; On-site; GBP 18,000 - 24,000; Full time

Job summary

A leading highways management organization is looking for a Business Services Co-ordinator to join their East region team near South Mimms. This full-time role involves a broad range of administrative duties, customer communication, and collaboration with internal stakeholders. The ideal candidate will excel in communication, time management, and flexibility, with experience in Microsoft Office and prior administrative experience. This position is vital for ensuring smooth operations and effective support to the team.

Qualifications

• Previous experience within an administration environment is required.
• Ability to work in a fast-moving environment to tight deadlines.

Responsibilities

• Engage with customers to respond to enquiries and complaints.
• Ensure drafting of customer contacts and correspondence meets performance standards.
• Manage CCTV images and investigations.
• Provide effective administrative support to the business.
• Build and maintain relationships with stakeholders.

Skills

Excellent written and verbal communication skills

Excellent time management and organisational skills

Flexibility and adaptability

Experience with Microsoft Office (Outlook, Word, PowerPoint, Excel)

Tools

Microsoft Office

Oracle applications or similar

Job description

A leading highways management organization is looking for a Business Services Co-ordinator to join their East region team near South Mimms. This full-time role involves a broad range of administrative duties, customer communication, and collaboration with internal stakeholders. The ideal candidate will excel in communication, time management, and flexibility, with experience in Microsoft Office and prior administrative experience. This position is vital for ensuring smooth operations and effective support to the team.