Regional Operations Assistant

Miles & Barr Estate Agents; Herne Bay; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

LOMONDlife benefits

Employee Assistance Programme

Smart Tech Scheme

Cycle2Work Scheme

Pension plan

Professional development funding

Company social events

Job summary

Miles & Barr Estate Agents is seeking a Regional Operations Coordinator to support the Regional Operations Manager and leadership team from our head office in Herne Bay. The role covers operations, data reporting, and people support, with travel between offices as required and a permanent full-time contract.

The salary ranges from £28,000 to £30,000 depending on experience, with working hours 8:30-17:00, Monday to Friday.

Qualifications

• Provide day-to-day operational and administrative support to the Regional Operations Manager and wider leadership team.
• Support the smooth running of branches and offices across the region.
• Must be able to travel between offices as and when required.
• Coordinate operational requests, ensuring actions are followed up and completed.
• Maintaining accurate records, spreadsheets, trackers and operational documentation.
• Handling sensitive and confidential information with discretion at all times.

Responsibilities

• Provide day-to-day operational and administrative support to the Regional Operations Manager and wider leadership team.
• Support the smooth running of branches and offices across the region.
• Must be able to travel between offices as and when required.
• Coordinating operational requests, ensuring actions are followed up and completed.
• Maintaining accurate records, spreadsheets, trackers and operational documentation.
• Handling sensitive and confidential information appropriately and maintaining a high level of discretion at all times.

Skills

Excel and data reporting

Operational coordination

Administrative support

Record keeping

Tools

Excel

Job description

Welcome to Miles & Barr, we’re known for leading the way in Kent. As part of Lomond, the UK’s leading network of lettings and estate agencies, we’re proud to have 12 offices and over 190 staff ready to assist our customers. With our team’s extensive industry expertise and local knowledge, we’re here to help people find, sell and let their property.

Let’s talk about the Regional Operations Coordinator role. It involves:

Operations & Administration

• Providing day-to-day operational and administrative support to the Regional Operations Manager and wider leadership team.
• Supporting the smooth running of branches and offices across the region.
• Must be able to travel between offices as and when required.
• Coordinating operational requests, ensuring actions are followed up and completed.
• Maintaining accurate records, spreadsheets, trackers and operational documentation.
• Handling sensitive and confidential information appropriately and maintain a high level of discretion at all times.

Data, Reporting & Excel

• Using Microsoft Excel confidently is an important part of the role, specifically use of formulas, maintaining spreadsheets, ensuring data accuracy and reporting.
• Working accurately with numbers and demonstrate a strong attention to detail.
• Reconciling information across different systems and identify discrepancies.
• Developing and maintaining trackers to monitor key business activities, deadlines and performance measures.

People Support

• Supporting onboarding and offboarding processes for employees.
• Preparing and issue letters and documentation as required.
• Assisting with recruitment including proactive candidate sourcing and talent pipelining.
• Supporting internal communications and ensure key information is shared with teams.
• Organising team meetings, events and regional initiatives.
• Handling employee and business information sensitively and confidentially.

Location: Head Office (Herne Bay)
Reporting to: Regional Operations Manager
Contract: Full Time 8:30 - 5pm Monday to Friday | Permanent
Salary: Depending on experience (£28,000-£30,000)

At Miles & Barr, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.

Here's what you can look forward to:

• Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• Celebrate your loyalty with special days and celebrations for length of service.
• Planning for retirement? We've got you covered with that important pension pot.
• We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!

We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication.

Join us and experience a workplace that truly values you.