Property Relationship Manager

Miles & Barr Limited; Ramsgate; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

LOMONDlife benefits

Employee Assistance Programme

Smart Tech Scheme

Cycle2Work

Family Friendly Leave

Pension Plan

Professional qualifications funding

Company socials

Job summary

Miles & Barr Limited in Ramsgate is recruiting a Property Relationship Manager to oversee tenancy portfolios and lead a team. The role focuses on delivering excellent customer service while ensuring legal and contractual obligations are met, with a salary package of £26,000 - £28,000.

You will drive KPI performance, handle tenancy issues, and support a busy team to achieve targets in a dynamic lettings environment.

Qualifications

• Excellent communication skills with landlords and tenants.
• Superb written and verbal communication.
• Resilience in a fast-paced, demanding environment.
• Ability to prioritise tasks and responsibilities.

Responsibilities

• Managing the tenancies for all properties in your portfolio.
• Taking ownership of issues and queries to achieve positive outcomes.
• Providing support to a busy, fast-paced team.
• Day-to-day line management of your team.

Skills

Communication skills

Verbal communication

Written communication

Prioritisation

Job description

Manage your property search and email alerts with MyMove

Manage your property online with Miles & Barr

Welcome to Miles & Barr, we’re known for leading the way in Kent. As part of Lomond, the UK’s leading network of lettings and estate agencies, we’re proud to have 12 offices and over 190 staff ready to assist our customers. With our team’s extensive industry expertise and local knowledge, we’re here to help people find, sell and let their property.

Now, we’re happy to offer you an exciting opportunity to join our dynamic team as a Property Relationship Manager in our Ramsgateoffice. The salary package on offer is £26,000 - £28,000.

You will ensure that the properties under your teams care meet all legal and contractual obligations whilst providing excellent customer service alongside the day to day line management of you team. You will lead by example and motivate your team to meet and exceed the KPIs, targets and tasks assigned.

Let’s talk about the Property Relationship Manager role. It involves:

• Managing the tenancies for all properties that are in your portfolio.
• Taking ownership of all issues and queries to achieve a successful outcome for all parties involved.
• Providingsupport to a busy, fast paced team

We’re not just looking for someone who fits our team; we want to be a good fit for you too! We’re looking for individuals with qualities such as;

• Excellent communication skills, as you will be speaking with both landlords and tenants.
• Superb written and verbal skills.
• Resilience when working in a fast paced & demanding environment.
• Ability to prioritise tasks & responsibilities.

At Miles & Barr, we believe in taking care of our people. That’s why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.

Here’s what you can look forward to:

• Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We’re committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• Planning for retirement? We’ve got you covered with that important pension pot.
• We’ll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!

We’re excited to offer these amazing benefits to our hardworking teams. It’s our way of showing appreciation for your dedication.

Join us and experience a workplace that truly values you.