Regional Office Coordinator – Sales & Lettings Ops Lead

FirstPort Limited; Camden Town; Vor Ort; GBP 30.000 - 45.000; Vollzeit

Benefits dieser Stelle

Employee assistance programme

Competitive holiday allowance + public

Charity matching and payroll giving

Eye care vouchers

Annual flu vaccination vouchers

Birthday leave

Health cash plan

Zusammenfassung

Chestertons is seeking a Regional Office Coordinator (Sales & Lettings) to oversee multiple branches in the Central London region. You will ensure consistency, compliance, and operational excellence, acting as the link between local offices and central departments.

This role suits an experienced Senior/Associate Office Coordinator or Operations Lead ready to advance within a leading agency brand. The position emphasizes leadership, regional support, and process improvements across the network.

Qualifikationen

• Senior/Associate Office Coordinator or Operations Lead with experience
• Experience coordinating across multiple branches or regions
• Strong administrative and leadership capabilities

Aufgaben

• Core Coordination & Administrative Support: provide regional admin support, data entry, correspondence; cover branch coordinators during absences; manage client queries; oversee marketing materials and listings; maintain facilities and supplies; ensure processes meet compliance.
• Regional Leadership & Oversight: supervise and mentor Office Coordinators; conduct performance check-ins; liaise between local offices and central departments (Sales, Lettings, Marketing, Compliance, HR, Finance).
• Process Improvement & Standardisation: implement consistent procedures across offices; identify inefficiencies; promote CRM and customer care best practices.
• Reporting & Performance Analysis: compile data on listings, transactions, and client satisfaction; prepare regional reports and dashboards; track KPIs and ensure accuracy.
• Training & Development: deliver system, compliance, and customer service training; foster collaborative regional network.
• Project & Change Management: lead or support CRM rollouts and process updates; act as main contact for feedback and improvements.

Jobbeschreibung

Chestertons is seeking a Regional Office Coordinator (Sales & Lettings) to oversee multiple branches in the Central London region. You will ensure consistency, compliance, and operational excellence, acting as the link between local offices and central departments.

This role suits an experienced Senior/Associate Office Coordinator or Operations Lead ready to advance within a leading agency brand. The position emphasizes leadership, regional support, and process improvements across the network.