Regional Manager/Operations Manager

Novus Property Solutions Limited; Heath and Reach; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

27 Days Hols & BH

Company pension scheme

Company Car or Allowance

Discounted Healthcare Scheme

Taste card discounts

Volunteering day per year

Length of service awards

Job summary

Novus Property Solutions Limited is seeking a Regional Manager/Operations Manager to lead our social housing refurbishment programmes across multiple contracts. You will drive performance, manage budgets and forecast outcomes, and act as a key client contact to ensure value delivery and satisfaction.

The role requires strong planning, change management, and team leadership, with travel between sites and a commitment to compliance, quality and safety standards across Great Britain.

Qualifications

• Experience leading regional operations across multiple contracts.
• Strong track record in profit, budget and forecasting management.
• Ability to build relationships with clients and internal teams.

Responsibilities

• Oversee day-to-day delivery across all workstreams and zones.
• Drive efficiencies and productivity with autonomy to shape outcomes.
• Manage budgets, forecasts, and profitability, ensuring SLA compliance.
• Submit invoices, valuations and monthly reports to clients and management.
• Lead health and safety, staffing, and resource planning for projects.

Skills

Regional management

Budget management

Contract management

Stakeholder management

People leadership

Tools

MS Office

MS Project

Job description

Typically working Monday to Friday 37.5 hours Our Regional Manager/Operations Manager role will will prove a critical figure head to our operational team. Fundamentally you are responsible for the day-to-day delivery and achievement of expected performance levels across all workstreams and zonal areas, driving efficiencies and productivity enabling a shared responsibility for success. Acting as key point of contact for our planned works contracts you play a crucial part in shaping relationships, with autonomy in your role, allowing you to make a significant impact With overall responsibility for workstreams operating in-line with contract SLA's, the Regional Manager/Operations Manager will be accountable for, continuous monitoring in order to ensure the fulfilment of profit margins, forecasting and budget management, as well as client satisfaction. Ensuring that invoices are submitted accurately and in line with delivery costs and client deadlines Predominantly centred around internal and external planned refurbishment projects in a Social Housing environment.,

• A strong drive towards improving organisational performance through the development of action plans and appropriate risk management strategies.
• Ensuring that adequate pre-planning takes place so that works are delivered in line with profit requirements along with budget management and forecasting
• Good organisation skills and ability to plan your own time, using your initiative/ability to work effectively.
• Awareness of self, performance, and impact of behavior on others
• Responsible approach to management, displayed by the adoption of ethical and inclusive decisions.
• Ability to implement a clear and inspiring shared vision and purpose, aligned to organisations' aims and purposes, through using strong communication skills
• Openness to change, with the ability to employ effective change management strategies
• Supporting the accurate build up and submission of tenders/quotations within the area of responsibility
• Submitting accurate monthly valuations and reports to both external clients and at internal management meetings.
• Identifying potential business development opportunities and developing client base
• Managing the health, safety and welfare of contracts, staff, clients and the general public.
• Ensuring the production/distribution of compliant Health & Safety information, planning and carrying out training/development reviews.
• Ensuring that the company's policies and procedures are being met and that the flow of information is shared.
• Continually monitoring staff and resources to identify requirements, interview and recruit staff to meet these requirements
• Chairing monthly communication meetings You will have experience of working as a Regional Manager/Operations Manager or possess transferable skills within the Social Housing sector. Managing multiple contracts whilst also having knowledge of planned refurbishment or retrofit projects will be a distinct advantage. Your expertise will give you the knowledge to hit the ground running and contribute effectively to the team, sharing your expertise. An understanding of Social Housing Contracts is key to the role, schedules of rates/target cost model knowledge would be beneficial.

You will have experience of working as a Regional Manager/Operations Manager or possess transferable skills within the Social Housing sector. Managing multiple contracts whilst also having knowledge of planned refurbishment or retrofit projects will be a distinct advantage. Your expertise will give you the knowledge to hit the ground running and contribute effectively to the team, sharing your expertise. An understanding of Social Housing Contracts is key to the role, schedules of rates/target cost model knowledge would be beneficial.

You also must hold a Full UK Driving Licence as travel around Sites is a must with this role and could include overnight stays/unsociable hours when required. The role will also require a DBS check to be taken

Novus Property Solutions is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 700 colleagues in 19 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible family-owned business with a rich 129-year heritage, delivering a range of bespoke services and solutions to a wide variety of clients. At Novus Property Solutions we value people, and we are committed to building an inclusive and diverse workplace that enables our people to bring their full selves to work. We understand for many reasons, that people very rarely meet all the criteria laid out in the job advert, so, we encourage you to apply to the role even if you do not meet all the criteria or hold all the qualifications. You may be just who we are looking for to join our award-winning Property Maintenance company in this, or another role.

• Attractive salary and benefits package to suit you along with a KPI related bonus
• 27 Days Hols & BH - option to buy or sell holidays
• Company pension scheme - up to 7.5%
• Company Car or Allowance
• We also offer our employees; Discounted Healthcare Scheme, High street & lifestyle discounts including Taste card, a day paid volunteering per year, length of service awards, and many more...