Regional Manager

Mission 4 Recruitment; Coventry; On-site; GBP 37,000 - 42,000; Full time

Benefits offered by this job

Birthday leave

E-learning access

Wellbeing platform

Volunteer day

Above & Beyond rewards

Death in service

Job summary

Mission 4 Recruitment is pleased to support a dynamic SME in the facilities sector to appoint a Regional Cleaning Manager overseeing a portfolio of schools in the Coventry area.

You will lead site teams, manage budgets for profitability, drive service quality, maintain client relationships, and implement continuous improvements while ensuring compliance, including an enhanced DBS check.

Qualifications

• Proven ability to lead operational teams and budgets.
• Strong leadership and planning skills with stakeholder influence at senior client level.
• Practical knowledge of Health and Safety management systems and legislation.
• Experience with clients in the education sector (schools/academies) is advantageous.

Responsibilities

• Manage site-based teams to ensure high-quality service delivery.
• Oversee site budgets to maximise contract profitability and implement cost savings.
• Be the senior operational contact for clients, maintaining strong relationships.
• Conduct quality audits across sites to meet cleaning standards and drive improvements.
• Identify opportunities for account growth and selling value-added services.
• Ensure compliance with Health & Safety legislation and company procedures.
• Provide regular project support, reports, and ad-hoc tasks as needed.

Skills

Leadership

Budgeting

Stakeholder management

Health & Safety

Job description

Location: Coventry, CV1

Salary: £37,000 - £42,000 (+ Company Car)

Working Hours: Monday- Friday (9am - 5pm)

Job Code: MJ2347

Regional Manager

We are delighted to be supporting a dynamic and rapidly expanding SME in the facilities sector as they seek to appoint an exceptional Regional Cleaning Manager. This is a superb opportunity to join a business that is committed to growth and operational excellence.

Our client requires a results-driven and highly professional Regional Manager to take ownership of a key portfolio of schools within the Coventry area. This critical management role is focused on driving operational performance, ensuring contract profitability, and maintaining the highest standards of service quality and client satisfaction.

Compliance Requirement: Given the nature of working within the education sector, the successful candidate will be required to successfully pass an enhanced Disclosure and Barring Service (DBS) check to our client's satisfaction.

Key Responsibilities:

• Effective management, coaching, and recruitment of site-based teams to ensure consistent, high-quality service delivery.
• Diligent management of site budgets to maximise contract profitability, identifying and implementing cost-saving measures and efficiency improvements.
• Serving as the senior operational point of contact for clients, fostering and maintaining robust, professional relationships that lead to high satisfaction and account retention.
• Conducting regular, robust quality audits across all sites and proactively ensuring the specified cleaning standards are met and sustained.
• Actively seeking opportunities for continuous improvement, account growth, and selling in additional value-added services to the existing client base.
• Ensuring rigorous adherence to all relevant Health & Safety legislation and company procedures across the portfolio.
• Providing regular project support, reports, and ad-hoc activities as required by the Operations Manager to support strategic decision-making.

Requirements, Skills & Experience:

• Proven expertise in managing operational teams, financial budgets, and complex client relationships within a service industry.
• Strong leadership, motivational, and planning skills, coupled with the ability to influence stakeholders at a senior client level.
• Practical working knowledge of Health and Safety management systems and legislation, ideally within the contract cleaning industry.
• Previous experience working with clients in the education sector (schools, academies) would be a distinct advantage.

Employee Benefits:

• An additional day of annual leave to celebrate your birthday!
• Free access to an extensive E-Learning Platform (40+ courses) to support ongoing career growth.
• Access to an online Wellbeing platform to promote health and balance.
• A paid volunteering day annually to support a cause of your choice.
• Participation in the 'Above & Beyond' Reward Scheme for outstanding performance.
• A comprehensive death in service policy.