Regional Lettings Manager

Roberts Webb Recruitment Limited; United Kingdom; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Company car

Pension

Private healthcare

Bonuses

Job summary

Roberts Webb Recruitment Limited is seeking a Customer Success/Business Development professional for the South West region. The role is home-based with travel to sites across the region; salary is £35,000 basic with bonuses, company car, pension and private healthcare.

It is a full-time, permanent position. You will nurture existing client relationships, seek new opportunities, and drive revenue while collaborating with internal teams to deliver exceptional service.

Qualifications

• Experience in lettings sales with a client-focused approach.
• Strong negotiation and deal-closing abilities.
• History of managing accounts and hitting targets.
• Proven ability to manage customer relationships.
• Solid knowledge of property (commercial or residential).
• UK driving licence is essential.
• Proficient with MS Office (Outlook, Word, Excel).

Responsibilities

• Provide high-level service to existing and prospective clients.
• Discuss new opportunities, show properties, and identify client needs.
• Retain customers and maximise revenue with additional services.
• Drive new sales opportunities.
• Maintain accurate records and generate reports against KPIs.
• Travel across the South West region from Cardiff to Bournemouth.

Skills

Lettings sales

Negotiation

Account management

Forecasting

Customer relationships

Property knowledge

Driving licence

MS Office suite

Job description

South West region - WFH with travel to sites

£35,000 basic, plus bonuses, company car, pension, private healthcare

Monday to Friday, full-time, permanent role

We're recruiting on behalf of a booming business in the UK who operate within the property industry. Your role will be split between visiting sites across the South West region, and working from home.

They are seeking a relationship driven individual to join their Customer Success/Business Development team and be responsible for building partnerships with existing clients, managing accounts, maximising revenue and future business opportunities. There is also an element of new business, so someone who is hungry and enjoys generating new partnerships will be perfect for this role.

What will you be doing?

• Delivering a high level of service to existing, and prospective clients by handling incoming enquiries, proposals and face to face meetings.
• Discussing potential new opportunities with clients, showing properties, fact finding and generally being curious about their businesses and requirements.
• Retaining customers and maximising revenue by selling additional services or products.
• Driving new sales opportunities.
• Maintaining accurate customer records, generating reports, working towards targets and KPI's
• Travelling across the South-West region - Cardiff to Bournemouth

Why you will want this role?

• Firstly, the company is rapidly growing and this role is due to internal moves
• Secondly, the team are awesome. Super friendly, collaborative and helpful. You'll be working for a fantastic Manager and will be working closely with other teams across the business.
• The business are passionate about their culture - and have been recognised within the Sunday Times Best Companies to work for - so you know you're joining a good bunch!

Requirements

What skills and experience will you need?

• Previous lettings sales experience with a commercial mindset
• A strong negotiator who can make fact-based decisions for the good of the business
• A track record of managing performance by hitting targets, forecasting future sales and generating new business;
• A track record of managing customer relationships;
• An understanding of property, either commercial or residential;
• A UK Driving Licence is essential; and
• Proficient with MS Office, namely MS Outlook, Word and Excel.