Regional Kitchen Installations Manager

Reed; Newport; On-site; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Car

Bonus

Job summary

Reed is partnering with a fast-growing company to appoint an experienced Field Installation Manager to oversee kitchen installations across Wales, parts of the South West, Swindon, and Gloucestershire. You will manage the installation process end-to-end, ensuring safety, quality, and customer satisfaction.

The role involves leading installers, coordinating schedules, and maintaining clear communication with clients.

Qualifications

• Experience in installation management, preferably kitchens.
• Knowledge of installation, carpentry and construction practices.
• Familiarity with health and safety regulations.
• Strong project management from planning to completion.
• Proven ability to recruit, onboard and manage installers.
• Excellent communication and customer service skills.
• Willingness to travel across the region.

Responsibilities

• Manage kitchen installations from handover through to completion.
• Maintain proactive communication with customers throughout the installation journey.
• Support and guide installers on-site, ensuring quality, compliance, and best practice standards are met.
• Recruit, onboard, and develop installers, ensuring they meet company expectations.
• Plan, schedule, and monitor installation activities to achieve agreed deadlines and performance targets.
• Conduct site audits to ensure quality workmanship and health and safety compliance.
• Assess new installers for technical ability, workmanship, and suitability.
• Resolve installation issues and customer concerns promptly and professionally.
• Carry out technical site visits for escalated cases and provide detailed findings and recommendations.

Skills

Installation management

Project leadership

Customer communication

Health & safety knowledge

Travel willingness

Job description

Reed is partnering with a fast-growing company to appoint an experienced Field Installation Manager to oversee kitchen installations across Wales, parts of the South West, Swindon, and Gloucestershire. You will manage the installation process end-to-end, ensuring safety, quality, and customer satisfaction.

The role involves leading installers, coordinating schedules, and maintaining clear communication with clients.