Regional Key Account Leader – Local Government

Civica; England; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

25 Days Annual Leave

Volunteer days – up to 3 extra days

5% employer pension match

Income protection

Life assurance

Critical illness cover

Private medical insurance

Health cash plan

Dental insurance

Affinity groups

Bounty bonus

Job summary

Civica, a public sector software leader, is seeking a Regional Key Account Manager to own a portfolio of Local Government accounts across the region. You will build executive relationships, shape growth plans and drive multi-solution opportunities that keep Civica front of mind as a trusted partner.

This role is about ownership, growth, and leadership beyond maintenance—delivering regional impact through strategic account plans and collaborative partnerships with customers and partners.

Qualifications

• Deep expertise in Local Government and regulated markets.
• Strategic account growth, retention and expansion.
• Strong commercial acumen and value-based selling.
• Executive stakeholder management and relationship building.
• Proven ability to identify and convert growth opportunities.

Responsibilities

• Owning key accounts - accountable end-to-end for relationship strength, growth and retention across your patch.
• Building account plans that mean something - grounded in a clear understanding of each client's objectives.
• Hunting new business - identifying and developing Enterprise and multi-solution opportunities across the portfolio.
• Growing digital partnerships - that support regional growth and better customer outcomes.
• Defining how Civica wins - in Local Government and Regulated markets, regionally.
• Bringing thought leadership - to customers, partners and colleagues — not just product pitches.
• Reading the room (and the data) - tracking customer sentiment and turning insight into retention and growth activity.

Job description

Civica, a public sector software leader, is seeking a Regional Key Account Manager to own a portfolio of Local Government accounts across the region. You will build executive relationships, shape growth plans and drive multi-solution opportunities that keep Civica front of mind as a trusted partner.

This role is about ownership, growth, and leadership beyond maintenance—delivering regional impact through strategic account plans and collaborative partnerships with customers and partners.