Regional GovTech Key Account Leader — Growth & Strategy

Civica; Hertford Heath; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Pension contributions (5% employer)

Income protection (up to 75% salary)

Life assurance (4x salary)

Critical illness cover (£25,000 lump)

Private medical insurance

Health cash plan

Dental insurance

Affinity groups

Refer a friend bonus

Job summary

Civica is seeking a Regional Key Account Manager to own and grow a portfolio within Local Government, delivering executive relationships, growth plans and a regional commercial strategy. You will drive multi-solution opportunities and partner with customers to improve outcomes for communities.

This is a build, grow and lead role with accountability for a region, not just a slice. You will shape account plans, hunt new business and strengthen partnerships to deliver Civica’s GovTech ambitions.

Qualifications

• Deep expertise in Local Government and regulated markets.
• Strategic account growth, retention and expansion.
• Strong commercial acumen and value-based selling.
• Executive stakeholder management and relationship building.
• Proven ability to identify and convert growth opportunities.

Responsibilities

• Owning key accounts - accountable end-to-end for relationship strength, growth and retention across your patch.
• Building account plans that mean something - grounded in a clear understanding of each client's objectives.
• Hunting new business - identifying and developing Enterprise and multi-solution opportunities across the portfolio.
• Growing digital partnerships - that support regional growth and better customer outcomes.
• Defining how Civica wins - in Local Government and Regulated markets, regionally.
• Bringing thought leadership - to customers, partners and colleagues — not just product pitches.
• Reading the room (and the data) - tracking customer sentiment and turning insight into retention and growth activity.

Skills

Local Government expertise

Executive stakeholder management

Strategic account growth

Commercial acumen

Relationship building

Growth opportunities identification

Job description

Civica is seeking a Regional Key Account Manager to own and grow a portfolio within Local Government, delivering executive relationships, growth plans and a regional commercial strategy. You will drive multi-solution opportunities and partner with customers to improve outcomes for communities.

This is a build, grow and lead role with accountability for a region, not just a slice. You will shape account plans, hunt new business and strengthen partnerships to deliver Civica’s GovTech ambitions.