Regional GovTech Key Account Lead

Civica; Birmingham; On-site; GBP 60,000 - 85,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Up to 10 extra days (buy)

Pension contributions

Life assurance

Private medical insurance

Health cash plan

Dental insurance

Affinity groups

Bounty bonus

Job summary

Civica, a leading GovTech software provider, is seeking a Regional Key Account Manager to own a portfolio of Local Government accounts in the UK. You will build executive relationships, craft growth plans and drive commercial strategy to keep Civica at the centre of customers' critical service delivery.

This is a build, grow and lead role with real accountability for a region, not just a slice. You will hunt new business, expand multi-solution opportunities, and lead partnerships that deliver

Responsibilities

• Owning key accounts - accountable end-to-end for relationship strength, growth and retention across your patch
• Building account plans that mean something - grounded in a clear understanding of each client's objectives
• Hunting new business - identifying and developing Enterprise and multi-solution (MSA) opportunities across the portfolio
• Growing digital partnerships - that support regional growth and better customer outcomes
• Defining how Civica wins - in Local Government and Regulated markets, regionally
• Bringing thought leadership - to customers, partners and colleagues - not just product pitches
• Reading the room (and the data) - tracking customer sentiment and turning insight into retention and growth activity
• Deep expertise in Local Government and regulated markets
• Strategic account growth, retention and expansion
• Strong commercial acumen and value-based selling
• Executive stakeholder management and relationship building
• Proven ability to identify and convert growth opportunities

Skills

Key account management

Business development

Stakeholder management

Commercial acumen

Job description

Civica, a leading GovTech software provider, is seeking a Regional Key Account Manager to own a portfolio of Local Government accounts in the UK. You will build executive relationships, craft growth plans and drive commercial strategy to keep Civica at the centre of customers' critical service delivery.

This is a build, grow and lead role with real accountability for a region, not just a slice. You will hunt new business, expand multi-solution opportunities, and lead partnerships that deliver