Regional General Manager

DHL; Darlington; On-site; GBP 50,000 - 90,000; Full time

Job summary

Join a dynamic team as a Regional General Manager, where you will lead and oversee operations in the North Region. This role is pivotal in driving performance, ensuring compliance, and fostering a positive workplace culture. You will be responsible for maximizing efficiency in warehouse and transport operations while achieving high standards of service. If you have a strong background in supply chain and logistics, along with a passion for operational excellence, this is the perfect opportunity to make a significant impact in a leading global logistics company. Be part of a team that values innovation and continuous improvement!

Benefits

Car or Car allowance

Free confidential 24/7 GP service

Hundreds of discounts (including retail, childcare + gym)

Affordable loans & enhanced pension scheme

24/7 employee support service with free counselling

Qualifications

• Proven experience in managing transport and warehouse operations.
• Strong customer engagement and management skills.

Responsibilities

• Oversee operational performance in the North Region.
• Drive financial performance through operational excellence.

Skills

Transport Management

Warehouse Operations

Financial Performance Management

Customer Engagement

Collaboration with Unions

Continuous Improvement

Education

Degree in Logistics or Supply Chain Management

General Management Experience

Job description

DHL Group is a global leader in logistics and supply chain solutions, dedicated to providing exceptional service and value to our customers. We are looking for a highly motivated and experienced Regional General Manager to join our dynamic team.

Role Overview:

As the Regional General Manager, you will take full accountability for the relevant contract within the North region playing a key role in the strategic development across several sites, including a large warehouse and final mile transport operations. You will be required to manage change and drive performance to ensure we meet our high standards of service and efficiency.

Are you a strategic leader with experience in a multi-site environment? Do you have a background in supply chain final mile operations? If so, we would love to hear from you!

WHAT DOES THE ROLE ENTAIL?

1. Oversee the operational performance in the North Region.
2. Ensure safety, quality, compliance, and achievement of customer/DHL KPIs.
3. Promote a positive and inclusive workplace culture.
4. Drive financial performance through operational excellence and continuous improvement.
5. Ensure legal compliance and safe practices in warehouse and transport functions.
6. Monitor operational performance regularly against KPIs.
7. Foster collaboration and continuous improvement with DHL and customers.
8. Maximize efficiency in warehouse and transport operations.
9. Lead teams to cultivate a culture of respect and results.

WHAT DO WE NEED FROM YOU?

1. Proven experience in managing transport and warehouse operations within a dynamic Supply Chain Division.
2. Desirable - final mile delivery experience to enhance our delivery capabilities.
3. Demonstrated success in achieving strong financial and operational results, showcasing your impact on business performance.
4. Background in retail and logistics/warehouse management, bringing a well-rounded perspective to the role.
5. General management experience with P&L responsibility, highlighting your ability to drive profitability.
6. Strong customer engagement and management skills, ensuring exceptional service and satisfaction.
7. Experience collaborating with unions, fostering positive workplace relationships.
8. Familiarity with continuous improvement tools and processes, enabling you to drive efficiency and innovation.

WHY CHOOSE US?

As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

• Car or Car allowance
• Free confidential 24/7 GP service
• Hundreds of discounts (including retail, childcare + gym)
• Affordable loans & enhanced pension scheme
• 24/7 employee support service for you (+ family) with access to free counselling and much more.

OUR APPROACH TO DIVERSITY & INCLUSION

We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging.

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.