General Manager - Newcastle

TN United Kingdom; Newcastle upon Tyne; On-site; GBP 30,000 - 60,000; Full time

Job summary

Join a vibrant and innovative company as a General Manager in Newcastle. This exciting role focuses on delivering exceptional customer experiences and leading a passionate team in a dynamic hospitality environment. With a commitment to diversity and inclusion, the company values each team member's contributions and offers competitive pay along with opportunities for growth and development. If you're ready to inspire and create unforgettable moments for guests, this is the perfect opportunity for you.

Qualifications

• 1+ years experience as General Manager in hospitality.
• Strong leadership skills and attention to detail.

Responsibilities

• Ensure exceptional customer experiences at the venue.
• Control and improve all aspects of the venue's operations.

Skills

Customer Experience Management

Team Leadership

Financial Control

Hospitality Management

Job description

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General Manager - Newcastle, Newcastle upon Tyne

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Client:

Flight Club

Location:

Newcastle upon Tyne, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

b12b503a473d

Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

About Us

Hello, we're Flight Club, the award-winning birthplace of Social Darts and the home of unexpected, ridiculous, joy! We've taken the traditional game and reinvented it for the 21st century with multiplayer games that eliminate any need for counting by reimagining games into fast-paced, exciting social experiences with action replays for ultimate bragging rights.

Following the success of venues across the UK, and further afield in the USA and Australia, we're delighted to be bringing the joy of Social Darts to Newcastle this winter with a spectacular venue in Eldon Square!

We are looking for passionate General Manager to join us for the ride.

The Job

As General Manager, you’ll ensure all of our customers have a spectacular Social Darts experience. You’ll control, develop and improve all aspects of our venue, with a focus on maximising day time trading.

To be successful in this role, you’ll

• Demonstrate and live our values, with experience of delivering exceptional standards and customer experiences.
• Have at least 1 years’ experience at General Manager level in a branded or independent hospitality environment
• Have a keen eye for detail, never compromising on standards and encouraging others to do the same
• Be able to think on your feet, adapting well to the exciting changes working for a growing company can bring
• Lead by example – inspiring, coaching and developing their team every day
• Have full knowledge and experience of controlling all elements of the business financials.

Experience is important, but attitude and finding the right ‘fit’ comes first for us. To join the Flight Club Family, you’ll need to embody and embrace the values that make us: innovation, passion, togetherness and warmth. We’re passionate about what we do, working together to provide an unforgettable experience for our guests. But, we don’t rest on our laurels; we’re fearless and innovative, always looking for ways to push the boundaries in our roles.

The Flight Club Family is at the heart of everything we do and, if you join us, we’ll always make sure you know how much we value your contribution and hard work. You’ll be paid competitively, with rewards offered throughout the year and you’ll be respected and treated fairly by everyone you work with. As we grow, we want you to grow too; we’ll invest in your training and developing to make sure you’re interested, challenged and always excited throughout your career with us.

Here at Flight Club, we believe our success begins and ends with our people. We are committed to a diverse culture where all our team feel respected and included. We acknowledge the power that a diverse set of beliefs and perspectives can bring, and that a variety of voices strengthens our team, enhances creativity, and drives innovation. We welcome applications from candidates of all identities, including individuals of different races, ethnicities, genders and sexual orientations. If you're passionate about contributing to a culture of inclusion and collaboration, please apply.

Fancy joining our family?Apply Now