Regional Facilities Operations Leader

Integral UK LTD; Basingstoke; On-site; GBP 70,000 - 100,000; Full time

Job summary

JLL Workplace Management in the UK is recruiting a Regional Operations Manager (ROM) to drive performance and operational excellence across a facilities portfolio. You will lead, coach and develop teams, oversee service delivery, and ensure compliance with health, safety and environmental policies.

You will manage P&L, engage stakeholders across the business and leverage MI/reporting to identify improvement opportunities while maintaining contract performance and client satisfaction.

Qualifications

• Educated to degree standard or minimum 5 years relevant experience.
• Knowledge of Mechanical and Electrical engineering maintenance sector.
• Proven track record of managing performance to KPIs within a region.
• Experience in logistical and operational planning.
• Experience driving change and organisational transformation.
• Industry relevant qualifications; NEBOSH/IOSH desirable.
• FM experience at a similar level; strong customer service focus.
• Competent with MS Word, Excel, Outlook.

Responsibilities

• Leverage existing IT platforms and reporting to aid productivity, efficiency and performance.
• Promote and ensure HSE compliance within the business unit.
• Ensure inspections are completed in accordance with maintenance programme and KPIs.
• Ensure SOPs are implemented and adhered to within the regional unit.
• Maintain operational performance and meet KPIs and contract measures.
• Manage P&L and commercial matters for the region; protect brand.

Skills

Facilities Management

Performance management

Stakeholder management

Change management

Team leadership

Data analysis / MI

Education

Degree or 5 years relevant experience

Hard FM qualification (desirable)

NEBOSH or IOSH (desirable)

Tools

MS Word

Excel

Outlook

Job description

JLL Workplace Management in the UK is recruiting a Regional Operations Manager (ROM) to drive performance and operational excellence across a facilities portfolio. You will lead, coach and develop teams, oversee service delivery, and ensure compliance with health, safety and environmental policies.

You will manage P&L, engage stakeholders across the business and leverage MI/reporting to identify improvement opportunities while maintaining contract performance and client satisfaction.