Regional PFI Operations Leader

Integral UK LTD; Basingstoke; On-site; GBP 90,000 - 120,000; Full time

Job summary

JLL Workplace Management seeks a Regional Operations Manager to oversee the delivery of multiple PFI contracts across a designated UK region. You will ensure service excellence, contract compliance, financial performance, and strong client satisfaction across all facilities within the portfolio.

You will lead site-based facilities managers, manage budgets and capital plans, and coordinate with public sector clients and SPVs to optimize service delivery and investments throughout the concession

Qualifications

• Significant facilities management experience within PFI, PPP, or long-term complex contracts.
• Proven track record managing multiple sites and large operational budgets.
• Deep understanding of output-based specifications and payment mechanisms.
• Strong commercial acumen with P&L management experience.

Responsibilities

• Oversee day-to-day operations across multiple PFI sites, ensuring service delivery aligns with contract specifications and performance requirements.
• Monitor performance, conduct site inspections, and implement corrective actions to maintain compliance with payment mechanisms.
• Manage regional P&L, budgets, lifecycle replacement programmes, and preventive maintenance schedules.
• Coordinate with procuring authorities, SPV boards, equity investors, and lenders, representing operational performance and investments.
• Lead and develop site facilities managers and operational teams to meet complex PFI requirements.
• Ensure health and safety standards, CDM compliance, fire safety, and regulatory requirements across sites.
• Support lifecycle and capital planning, ensuring long-term performance and asset integrity.
• Identify operational risks and maintain business continuity plans for critical facilities.

Skills

Facilities management

Multi-site oversight

Budget & P&L management

Contract compliance

Stakeholder management

Public sector clients

FM standards knowledge IWFM BIFM CAFM

Job description

JLL Workplace Management seeks a Regional Operations Manager to oversee the delivery of multiple PFI contracts across a designated UK region. You will ensure service excellence, contract compliance, financial performance, and strong client satisfaction across all facilities within the portfolio.

You will lead site-based facilities managers, manage budgets and capital plans, and coordinate with public sector clients and SPVs to optimize service delivery and investments throughout the concession