Regional Estates Lead — Portfolio Growth

Colliers; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Colliers in London is seeking an Estates Manager in the Occupier Services, EMEA department. You will provide corporate property management support, service coordination and strategic advice for a diverse portfolio of offices, retail and industrial units.

The role focuses on onboarding properties, landlord/tenant liaison, lease compliance, budgeting, reporting, and project delivery, with a view to maximising profitability and client satisfaction across the estate.

Qualifications

• Experience in corporate property management across a multi-property portfolio.
• Ability to interpret lease obligations and enforce landlord covenants.
• Strong organisation and communication skills for client and stakeholder management.
• Onboarding of new properties and coordination of service providers.

Responsibilities

• General estate management duties for a defined national or regional portfolio.
• Onboarding of new properties.
• Management of landlord enquiries and interpretation/observation of obligations under the lease.
• Regular liaison with landlords and tenants and enforcement of their responsibilities.
• Managing major landlord relationships.
• Managing applications for landlord’s consent.
• Interpretation of lease obligations and enforcing landlord repair covenants.
• Supporting the annual budgeting exercise.
• Supporting the contract reporting cycle.
• Co-ordinating and resolving third party / neighbour requirements and disputes.
• Co-ordinating and managing the sublet estate.
• Audit and (where appropriate) challenge of service charges and insurance premiums.
• Managing/supporting projects.
• Approval of funding requests and charge raising reports.
• Arrears recovery when contested/escalated.
• Transaction management and oversight of professional/advisory instructions.
• Planning, undertaking and reporting on inspections.
• Ensuring that property files are up to date.
• Ensuring that there is the appropriate level of data, supervision and regular reporting on the client property database.
• Managing specialist service partner provisions across a portfolio of properties.
• Review and quality assure reporting and recommendations from specialist subject matter expert.
• Carry out routine Lease Advisory and Agency work, including licence applications and renewal.
• Monitoring and updating any client helpdesk.
• Co-ordination, reporting and attendance at client/contract meetings.
• Performance management of contractors and service providers.
• Contribute to the planning, development and monitoring of premises.
• Collation of data and reporting on H&S and Environmental performance.
• Investigating, reporting, and managing insurance claims.
• Invoice processing.
• To be aware of and comply with company policy and statutory requirements.
• The candidate will be expected to work in a flexible way and as part of a team.
• Collaboration with the Estates Administrator.
• Client relationship management.

Skills

Property management

Client relationship management

Lease advisory

Budgeting

Contract reporting

Landlord/tenant liaison

Project coordination

Job description

Colliers in London is seeking an Estates Manager in the Occupier Services, EMEA department. You will provide corporate property management support, service coordination and strategic advice for a diverse portfolio of offices, retail and industrial units.

The role focuses on onboarding properties, landlord/tenant liaison, lease compliance, budgeting, reporting, and project delivery, with a view to maximising profitability and client satisfaction across the estate.