Regional Cluster Revenue Manager

Crimson Hotels Group; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player in hotel management is seeking a Cluster Revenue Manager to drive revenue performance across multiple properties. This senior role involves strategic planning, effective rate management, and fostering strong relationships with stakeholders. You will utilize advanced revenue management systems and analytical tools to maximize profitability and ensure competitive positioning in the market. With a commitment to personal development and a supportive work environment, this opportunity offers a chance to make a significant impact in a growing company. Join a team that values innovation and excellence in hospitality.

Benefits

Discounted room rates through GoHilton

Discounted rates at non-Hilton properties

Learning and development opportunities

Free freshly cooked meals on duty

Qualifications

• Proven experience in revenue management within the hospitality sector.
• Strong analytical skills to interpret data and drive revenue strategies.

Responsibilities

• Maximize hotel revenue through strategic planning and analysis.
• Oversee daily pricing and revenue forecasts for optimal performance.
• Develop and maintain relationships with key stakeholders.

Skills

Revenue Management

Rate Management

People Management

Analytical Skills

Communication Skills

Education

Bachelor's Degree in Business or Hospitality

Tools

Microsoft Office (Excel)

IDeaS

EzRMS

Concerto

Opera

OnQ

Job description

This is a senior role within the Crimson Hotels Commercial team. As the Cluster Revenue Manager you will be the key driver of maximising bedroom and Meetings & Events revenue for a Region of hotels through utilization and analysis of effective revenue & rate management techniques. You will deliver budgeted rooms and M&E revenue, and outperformance at an RGI level vs primary competitor set.

Revenue Management

• Develop, implement, and execute strategic action plans to drive hotel revenue performance in conjunction with the senior management team.
• Produce a detailed day by day monthly rooms forecast.
• Oversee the detailed M&E forecast on a weekly basis.
• Produce a detailed daily budget plan.
• Consistently review hotels daily pricing in respect of direct competitors’ / pace of demand.
• Ensure hotel maintains and grows RGI % above the competitor set.
• Take ownership of all revenue streams.
• Hold daily strategy calls with your hotels.
• Run weekly commercial meetings for all hotels.
• Ensure all group / meeting quotations are delivered and responded to within 4 hours of receipt, involving stakeholders as necessary.
• Work with digital marketing to ensure content is being pushed online to reflect current trading conditions.

Rate Management

• Own the rate strategy.
• Utilise all tools and opportunities to ensure maximum yield.
• Set pricing across all market segments in conjunction with Sales & General Managers.
• Be proactive to market conditions.
• Ensure appropriate promotions and tactical rates are communicated to marketing.

People / Relationship Management

• Understanding and influencing revenue related relationships to the benefit of the business (both internal & external).
• Understanding and managing revenue related duties / processes in a timely manner.
• Effectively communicate with all key stakeholders on a daily basis.
• Develop strong relationships with brand office support functions.

System Management

• Strong knowledge of Microsoft Office (Excel).
• Understanding of IDeaS / EzRMS / Concerto or similar revenue management systems.
• Understanding of Opera / OnQ or similar PMS systems to include Sales & Catering.
• Understanding of how to interpret Rate shopping solutions.
• Ability to understand, analyse and act upon CoSTAR data.
• Awareness of channel management systems.
• Understanding of distribution eco systems.
• Clear understanding of all relevant distribution channels, from GDS through to online travel agents with ability to influence channels to advantage of the property.

Keep abreast of industry news / performance / relevant new initiatives.

Crimson Hotels are an expanding hotel management company that will support your personal development with both Hilton or external courses.

Benefits

• GoHilton – you and your friends and family can explore the world with discounted room rates through our renowned international travel programme with more than 12 brands under the Hilton Family.
• Discounted rates at other non-Hilton Crimson managed properties.
• Learning and development opportunities – from in-house training courses, External Revenue Management and Commercial courses to over 1,000 training courses available via the Hilton University.
• Free freshly cooked meals on duty.

You must also have the right to work in the UK.