Regional Claims Manager

everywhen; Wokingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading insurance company is seeking a Regional Claims Manager to oversee a team and ensure efficient claims processing. The ideal candidate will have over 5 years of experience in the insurance claims industry, strong leadership skills, and the ability to interpret policy wordings. This role offers opportunities for career progression and a supportive work environment focused on employee wellbeing.

Benefits

26 days holiday plus bank holidays

Career progression opportunities

Support for CII or ACII qualifications

Pension scheme

24-hour support for wellbeing

Paid volunteering days

Recognition through Spotlight Awards

Qualifications

• 5+ years of insurance claims experience within commercial lines.
• Ability to read and interpret policy wordings.
• Decisive leadership skills and conflict mediation.

Responsibilities

• Manage a team of 10-15 staff and ensure effective claims service.
• Produce internal MI reports for performance monitoring.
• Identify resource issues and address them with solutions.

Skills

Insurance claims experience

Leadership skills

Policy interpretation

Job description

Join to apply for the Regional Claims Manager role at everywhen.

Are you someone who thrives in the Insurance Claims Industry? Is a successful career within a growing business full of opportunity what you’re looking for?

We’re on the hunt for an experienced Claims Manager with knowledge and experience of Claims to build strong and trusted client and customer relationships.

You will manage a team of approximately 10-15 staff within the region and ensure delivery of a proactive, efficient, and effective claims service.

Role Responsibilities

• Ensure all required documentation in relation to claims is dealt with as a priority and dispatched to insurers or their representatives without delay.
• Manage and monitor the performance of all team members across multiple sites, deploying resources according to business needs.
• Produce internal MI reports regularly and submit them to the Head of Claims for performance monitoring, resource planning, and strategy.
• Identify resource issues, problems, trends, and address them with suitable solutions, consulting the Head of Claims as necessary.

What We Are Looking For

• Insurance claims experience within commercial lines (ideally 5+ years).
• Ability to read, understand, interpret policy wordings, and explain cover to clients and colleagues.
• Confidence to challenge insurers on policy interpretation and apply it to claims.
• Decisive leadership skills, mediating conflicts, motivating others, and delegating duties effectively.

Benefits

• Holiday entitlement of 26 days plus bank holidays.
• Opportunities for career progression across the Ardonagh group.
• Support to gain professional CII or ACII qualifications.
• Pension scheme for retirement planning.
• 24-hour support for physical and mental wellbeing.
• Paid volunteering days and community engagement through ACT.
• Recognition through the Spotlight Awards.

Apply today and our team will be in touch.

Everywhen is an equal opportunities employer committed to diversity, equity, and inclusion. We conduct employment checks including employment verification, credit, and criminal record checks.

Note: We may close the vacancy early if the required applications are received. No agencies please.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Finance and Sales
• Industry: Insurance