Early Years Regional Administrator

Bright Horizons Family Solutions, LLC.; Twickenham; On-site; GBP 26,000 - 35,000; Part time

Benefits offered by this job

Childcare discount

Enhanced parental leave

Pension

Job summary

Bright Horizons Family Solutions, LLC. is seeking an Early Years Regional Administrator to join our busy region. Based at Oak Lane Nursery in Twickenham, you will travel across the Richmond Borough supporting parental outreach, new nursery places, and billing tasks.

Ideal candidates will have strong administrative experience, excellent customer service, and superb organisation and communication skills. The role offers flexible days and part-time hours with a competitive benefits package.

Qualifications

• Previous administrative experience.
• Excellent customer service and communication skills.
• Strong organisational abilities in a fast-paced environment.

Responsibilities

• Lead parent outreach initiatives and support nursery managers with new places and bookings.
• Assist with financial queries, invoicing runs, and payment plans.
• Provide ad hoc admin support and generate reports as needed.

Skills

Administrative experience

Customer service

Organisation skills

Communication skills

MS Office (Word, Excel, PowerPoint)

Tools

Word

Excel

PowerPoint

Data entry

Job description

Role - Early Years Regional AdministratorSalary – starting from £30,513.60 per annum Full time equivalent (dependant on qualification/s and experience)Hours - 20 Hours Per Week | Flexible with daysLocation – Based at our Oak Lane Nursery but travel required in the Richmond Borough and surrounding areasAre you looking to work for an organisation whose culture is driven by our HEART principles – Honesty, Excellence, Accountability, Respect, and Teamwork? Where you can be yourself, feel supported, and help to make a difference to the next generation? Somewhere you can say: “I did that.”We’re looking for an Early Years Administrator to join our our busy region.Our BenefitsChildcare discount of 40% for first child*Enhanced parental leave20 days annual leave, plus bank holidays and paid Christmas closure. Ability to also purchase additional leave*PensionFinancial and wellbeing benefits including 24/7 virtual GP appointments, early access to wages, and moreProfessional development programme access for every stage of your career, including access to a careers coachShift options: 40 hours over 4 or 5 days, 24 hours over 3 days, or 16 hours over 2 days*Subject to T&CsThe RoleAs an Early Years Administrator, you will lead parent outreach initiatives, supporting the manager with new nursery places, extra sessions, and booking changes. You will assist parents with financial queries and solutions, and coordinate monthly invoice runs, invoice debt, funding tasks, and manage payment plans. When required, you will also support the nursery manager with ad hoc administrative tasks and reports.What we’re looking forPrevious experience within an administrative roleProven track record of delivering outstanding customer serviceAbility to resolve customer issues and make independent decisionsStrong organisational skills, and the ability to work in a fast-paced environmentProficient in Word, Excel, PowerPoint, and data entryGreat communication skills, with colleagues, children, and parentsBright Horizons is committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practice and pre-employment checks, including an enhanced DBS check, which will be undertaken before any appointment is confirmed.We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants. Proud to be a Great Place to Work for 20 years. Apply today!Bright Horizons is committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practice and pre-employment checks, including an enhanced DBS check, which will be undertaken before any appointment is confirmed.We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants.Proud to be a Great Place to Work for 20 years. Apply today!We look forward to receiving your application!