Regional Administration & Operations Lead (Care Homes)

EQ Care; England; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Birthday leave and celebrations

Blue Light Discount Card

25 days annual leave + bank holidays

Salary advance scheme

Contributory pension

Learning & Development

Team rewards

Free tax review service

Refer a friend scheme up to £500

Job summary

EQ Care is seeking a Regional Administration Manager to provide practical administrative oversight across our care home portfolio. You will visit homes, support Home Administrators and Home Managers, ensure processes are consistent, compliant and efficient, and help coordinate reporting, meetings and actions.

You will be organised, approachable and confident, with advanced MS Office skills, strong communication, and a proven track record in multi-location administration.

Qualifications

• Proven experience in an administration or office management role across multiple locations.
• Experience of producing and interpreting reports, statistics/data, taking accurate meeting minutes and tracking actions.
• Excellent communication and interpersonal skills with the confidence to build relationships at all levels.
• Experience within Health & Social Care.

Responsibilities

• Oversee administrative systems, databases and records across homes.
• Produce weekly and monthly reports for Senior Leadership Team and Board.
• Identify outstanding actions and coordinate completion with Home Administrators.
• Complete administrative audits and coordinate action plans.
• Support recruitment activities and onboarding across homes.
• Support training and induction requirements and provide admin support to Finance (invoices, payroll, debt-related tasks).

Skills

Communication skills

MS Office proficiency

Meeting minutes

Relationship building

Reporting & data interpretation

Education

A-Level or admin qualification

Tools

Microsoft Office Suite

Job description

EQ Care is seeking a Regional Administration Manager to provide practical administrative oversight across our care home portfolio. You will visit homes, support Home Administrators and Home Managers, ensure processes are consistent, compliant and efficient, and help coordinate reporting, meetings and actions.

You will be organised, approachable and confident, with advanced MS Office skills, strong communication, and a proven track record in multi-location administration.