Regional Account Manager

Red Sky Personnel Ltd; England; On-site; GBP 40,000; Full time

Job summary

A leading company in facilities management is seeking a Regional Account Manager for the Crawley/Gatwick area. The role involves managing client relationships, leading teams, and ensuring operational excellence across multiple sites. Ideal candidates will possess strong leadership skills, a commercial mindset, and the ability to communicate effectively at all levels.

Qualifications

• Proven multi-site experience in cleaning, facilities management, or related services.
• Strong commercial mindset with experience managing budgets.
• Ability to switch between boardroom and frontline discussions.

Responsibilities

• Lead and motivate teams to deliver high service standards.
• Monitor budgets and performance KPIs, ensuring targets are met.
• Regularly visit client sites to ensure operational delivery meets expectations.

Skills

Leadership

Communication

Budget Management

Client Relationship Management

Education

Full UK driving licence

Enhanced DBS check

Job description

Red Sky Personnel is Looking for a Regional Account Manager

Location: Gatwick / Crawley / Southeast – Field–Based

Salary: GBP40,000 + Company Vehicle

Contract Type: Full–Time, Permanent

Hours: 40 hours per week – field–based, with early mornings, evenings, and occasional weekends as required

We're looking for a Regional Account Manager to join us in the Crawley/Gatwick area. If you enjoy being out on–site, meeting people, solving problems, and getting things done, this could be the role for you.

You'll be supported by a Service Manager who handles the day–to–day operations, so you can focus on building strong client relationships. We need someone who's hands–on, proactive, and truly cares about doing a great job–not someone who passes off the work and takes the credit.

Our Account Managers are supported by a dedicated Service Manager–the "Doer"–so you'll have the time and space to truly own the client relationship. We are looking for someone who has a real passion for cleaning, someone who can communicate at different levels.

What You'll Be Doing

• Lead and motivate site teams to deliver consistently high service standards
• Own the client relationship – be their go–to person, not just a name on an email
• Work across a mixed client base (Blue & White Collar), adapting your approach accordingly
• Regularly visit client sites to ensure operational delivery meets expectations
• Monitor budgets and performance KPIs, ensuring targets are met
• Identify opportunities for account growth and service improvement
• Uphold company procedures and promote a culture of safety, integrity, and excellence

What We're Looking For

• Proven multi–site experience in cleaning, facilities management, hospitality or related support services
• A true leader who inspires, supports, and gets the best out of people
• Strong commercial mindset – you understand how to manage budgets, track performance, and drive profitability
• Confident communicator who can switch effortlessly between boardroom discussions and frontline chats
• Willingness to go beyond the 9–5 – flexible with your time to meet client and operational needs
• Based in or near Crawley/Gatwick, with easy access to client sites
• Full UK driving licence
• Willingness to undergo and pass an Enhanced DBS (we'll cover the cost)
• Must also pass a credit check (as some clients are in the banking sector)