Regional Account & Growth Manager (Service Contracts)

Elliott Recruitment Solutions; North East; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

OTE £70,000

Job summary

Elliott Recruitment Solutions is seeking an experienced Customer Account Manager to join a growing business on Teesside. You will own a portfolio of customers, drive recurring revenue, and identify opportunities for service contracts and new purchases.

The role emphasises strong relationship-building, proactive selling, and close collaboration with engineers and operations to deliver high-quality service and growth across the region.

Qualifications

• A minimum of two years' experience in a commercially focused sales or account management role.
• Proven ability to grow existing accounts and identify additional revenue opportunities.
• Experience developing new business and converting opportunities into customers.
• Proven track record of meeting sales or commercial targets.
• Excellent relationship-building and communication skills.

Responsibilities

• Manage and develop a portfolio of existing customer accounts.
• Build strong, long-term relationships with key contacts and decision makers.
• Develop a detailed understanding of customer operations, requirements and future plans.
• Identify opportunities for account growth through additional services, maintenance, repairs, equipment and project work.
• Conduct regular account reviews and develop account growth plans.
• Support customer retention and renewal of existing agreements and service contracts.
• Identify opportunities to convert one-off customers into recurring or contracted customers.
• Proactively develop service and maintenance contract opportunities and manage proposals through to conclusion.
• Research and target prospective customers within the relevant market.
• Arrange and conduct customer meetings, presentations and site visits.
• Follow up leads generated through marketing, referrals, trade events and networking.
• Prepare quotations, proposals and commercial presentations.
• Manage opportunities from initial enquiry through to order and ongoing account development.
• Attend relevant networking events, conferences and industry events.

Skills

Technical sales

Account management

Business development

Negotiation

Relationship-building

Communication

Job description

Elliott Recruitment Solutions is seeking an experienced Customer Account Manager to join a growing business on Teesside. You will own a portfolio of customers, drive recurring revenue, and identify opportunities for service contracts and new purchases.

The role emphasises strong relationship-building, proactive selling, and close collaboration with engineers and operations to deliver high-quality service and growth across the region.