Refuse and Recycling Team Leader (HGV Refuse driver)

WMJobs; Malvern; On-site; GBP 31,000 - 35,000; Full time

Benefits offered by this job

Pension scheme

Annual leave

Training programme

Gym & swimming facilities

Wellbeing support

Cycle to work

Job summary

Malvern Hills Council is seeking an experienced Refuse & Recycling Team Leader (HGV Refuse Driver) to supervise a collection team and manage vehicle resources to deliver safe, efficient refuse and recycling services.

You will lead staff, make day-to-day operational decisions, ensure compliance with health and safety policies, and liaise with the public to maintain high service standards.

Qualifications

• Experience leading a collection team and allocating resources to meet service standards.
• Full, valid Category C driving licence and knowledge of health and safety requirements.
• Good oral and written communication skills and ability to produce clear records.

Responsibilities

• Lead and supervise a collection team to achieve high performance.
• Make day-to-day operational decisions to meet service delivery requirements.
• Ensure staff follow Council policies, health and safety procedures, and safe systems of work.
• Liaise with the public and colleagues to maintain quality service.

Skills

Team leadership

Customer service

Oral & written communication

Decision making

ICT proficiency

Education

Manual handling training

Class C driving licence

Tools

ICT solutions

Job description

Malvern Hills and Wychavon District Councils,

Refuse & Recycling Team Leader (HGV Refuse Driver)

80 hours per fortnight – Permanent post

£30,917 - £35,240 per annum (pay award pending)

About The Team

We are seeking experienced team leaders to supervise a collection team and be responsible for allocated vehicles and other resources to ensure safe, efficient and customer focused delivery of recycling and refuse collection services in accordance with the Council’s operational and service delivery standards,

About The Role

The roles includes the requirement to lead and supervise staff to achieve high levels of performance and productivity. This requires the candidates to possess good oral and written skills and the ability to make reliable, sound, balanced and consistent judgements.

You will be making day to day operational decisions to ensure that the Council’s operational and service delivery requirements are achieved. The candidates will effectively liaise with team members and members of the general public.

You will be responsible for ensuring team members carry out their duties in accordance with the Council’s policies and procedures and operate to agreed methods of working, including safe systems of work set out in the Council’s health and safety policies and procedures.

About You

The successful candidate will have:

• Understanding of Health and Safety legislation and best practice
• Full, valid EU driving licence (category C)
• Educated in manual handling
• Flexibility to work additional hours, as required, to ensure effective and efficient service delivery
• Understanding of refuse/recycling methods of collection and practice
• Relevant experience of driving class C vehicles
• Good oral and written communication skills including the ability to produce clear and precise records
• Ability to maintain high standards of service delivery and compliance with operational requirements, in particular health and safety requirements

Skills And Experience

Skills and Experience we are looking for are:

• Relevant experience of working with the public and delivering high levels of customer satisfaction in a face to face role
• Experience of supervising or managing staff and dealing effectively with situations involving conflict with others
• Experience of making routine service decisions in accordance with established procedures
• Recording of information for processing including using ICT solutions.
• Experience of collecting, collating and processing information
• Good oral and written communication skills including the ability to produce clear and precise records
• The ability to lead and supervise a team to achieve high levels of performance and productivity
• The ability to plan work and manage delivery to meet deadlines and quality criteria
• Ability to make reliable, sound, balanced and consistent judgements
• Ability to maintain high standards of service delivery and compliance with operational requirements, in particular health and safety requirements
• ICT user skills including mobile ICT solutions

What We Can Offer

Our staff are at the heart of what we do and are key to ensuring we deliver Our Council Plan (attached) to make a positive difference to our communities, our economy and our environment. We are always looking to recruit, develop and retain the very best talent we can find. So, as well as a rewarding career, we offer a range of attractive benefits, such as:

• Excellent pension scheme with employer contributions
• Generous annual leave entitlement with options to purchase additional annual leave
• Committed training programme and development opportunities
• Discounted Gym and swim membership
• Health and Wellbeing support and a Free Employee Assistance scheme including access to counselling services
• Cycle to Work scheme
• Employee Discounts with a range of companies including EE and the Kaarp discount scheme.

Please note that this vacancy may close earlier than the advertised closing date if there is a high volume of applications

Closing date: Sunday 20 September 2026

Interview dates: Tuesday 29 September 2026 and Wednesday 30 September 2026

Attached documents

Job Description

Employee Benefits

Malvern Hills Council Plan