Health Services Admin & Referrals Coordinator

NHS Jobs; Redhill; Presencial; GBP 22.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Group pension

Discounts via My Reward Hub

Earned wage access

Wellbeing support and resources

Learning and development opportunities

Descripción de la vacante

NHS Jobs in Redhill seeks a Business Support Administrator to join Surrey Child and Family Health Services. The role offers a starting salary of £24,853, group pension, wellbeing resources, and access to learning and development through the Learning Enterprise.

You will screen referrals to the Single Point of Access, route to appropriate professionals, and maintain confidential records. Excellent customer service and team collaboration are essential.

Formación

• GCSE or equivalent including Maths and English.
• Administrative experience in a busy, customer-facing environment.
• Excellent customer service and communication skills.
• Accurate keyboard skills and high computer literacy.
• Ability to work as part of a team and meet deadlines.
• Deal with confidential information with discretion.

Responsabilidades

• Screen and triage referrals into the SPA from GPs, service users, carers and partners.
• Direct referrals to appropriate professionals and escalate urgent cases.
• Signpost to HCRG Care Group services and other agencies.
• Handle call-backs, data cleansing, appointment booking and correspondence.
• Maintain clinical systems, databases and clinic templates.
• Provide general administrative support including stock ordering and minute-taking.
• Support safeguarding: document for police domestic violence notifications, coordinate strategy meetings.
• Cover colleagues and ensure service priorities are met.

Conocimientos

Customer service

Teamwork

Communication skills

Discretion & confidentiality

Planning & organisation

Keyboard skills

Educación

GCSE English & Maths

Herramientas

Microsoft Office

Descripción del empleo

NHS Jobs in Redhill seeks a Business Support Administrator to join Surrey Child and Family Health Services. The role offers a starting salary of £24,853, group pension, wellbeing resources, and access to learning and development through the Learning Enterprise.

You will screen referrals to the Single Point of Access, route to appropriate professionals, and maintain confidential records. Excellent customer service and team collaboration are essential.