Recruitment/Head Office Administrative Assistant

Britbet; West Kirby; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Pension scheme

Free on-site parking

Sick pay

Casual dress

Supportive team

Job summary

Britbet is seeking a highly organised Administrator to join our Head Office team in Liverpool, supporting Recruitment, Operations and Finance functions. This full-time role focuses on office administration and recruitment admin, with Monday to Friday schedules and 37.5 hours per week.

The successful candidate will manage calls and emails, support onboarding, and maintain relationships across departments to ensure smooth processes for race meetings nationwide.

Qualifications

• Strong organisational skills.
• Excellent attention to detail.
• Confident communicator.
• Good customer service/telephony skills.
• Positive, proactive approach.
• Team player comfortable in a fast-paced environment.

Responsibilities

• Handle inbound/outbound calls, emails, post and day-to-day enquiries.
• Track candidate progress for casual on-course roles, end-to-end process.
• Support onboarding (right-to-work checks, contracts, training arrangements).
• Manage inbound/outbound emails and calls for casual on-course recruitment sector.
• Liaise and maintain relationships with candidates and internal departments.
• Assist with Operations at race meetings nationwide (staff passes, uniforms, accommodation).

Skills

Organisation

Attention to detail

Communication

Customer service

Team player

Proactive

Job description

Recruitment/Head Office Administrative Assistant – Liverpool

Britbet is a partnership of 58 racecourses across the UK, delivering betting services to racegoers under the Britbet and Tote brands. We’re looking for a highly organised and proactive Administrator to join our Head Office team in Liverpool, supporting our Recruitment, Operations and Finance functions.

What you’ll do

Office Admin:

• Manage inbound/outbound calls, emails, post and day-to-day enquiries
• Investigate and track lost or late customer ticket payments
• Arrange collection and delivery of cash floats to racecourses
• Maintain strong relationships with On-course workforce and internal departments
• Support Operations at race meetings nationwide (staff passes, uniforms, accommodation)

Recruitment Admin:

• Track candidate progress for casual on-course roles, end-to-end process
• Support with onboarding process' (right-to-work checks, contracts, training arrangements)
• Manage inbound/outbound emails and calls for our casual on-course recruitment sector
• Liaise and maintain strong relationships with candidates and internal departments

What we’re looking for

• Strong organisational skills
• Excellent attention to detail
• Confident communicator
• Good customer service/telephony skills
• Positive, proactive approach
• Team player comfortable in a fast-paced environment

Benefits

• 25 days holiday + bank holidays
• Full time hours
• Pension scheme
• Free on-site parking
• Sick pay
• Casual dress
• Supportive and collaborative team environment

Schedule

• 5 days per week, Monday to Friday
• 37.5 hours per week, 7.5 hours per day (9-4:30/9:30-5)
• Permanent contract

Application question to consider

• Are you able to reliably commute to Bootle, Liverpool L30 - Monday to Friday?