Recruitment/Head Office Administrative Assistant

Britbet; Liverpool; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Pension scheme

Free on-site parking

Sick pay

Casual dress

Job summary

Britbet is seeking an organised Administrative Assistant for the Head Office in Liverpool. You will support Recruitment, Operations and Finance with office administration and recruitment tasks in a fast-paced environment.

The role is full-time, based in Liverpool, with Monday–Friday scheduling, in-house training and a collaborative team culture. Join a proactive team supporting racecourse nationwide operations.

Qualifications

• Strong organisational skills.
• Excellent attention to detail.
• Confident communicator.
• Good customer service/telephony skills.
• Positive, proactive approach.
• Team player comfortable in a fast-paced environment.

Responsibilities

• Office Admin: Manage inbound/outbound calls, emails, post and day-to-day enquiries.
• Office Admin: Investigate and track lost or late customer ticket payments.
• Office Admin: Arrange collection and delivery of cash floats to racecourses.
• Office Admin: Maintain strong relationships with On-course workforce and internal departments.
• Office Admin: Support Operations at race meetings nationwide (staff passes, uniforms, accommodation).
• Recruitment Admin: Track candidate progress for casual on-course roles, end-to-end process.
• Recruitment Admin: Support with onboarding process' (right-to-work checks, contracts, training arrangements).
• Recruitment Admin: Manage inbound/outbound emails and calls for our casual on-course recruitment sector.
• Recruitment Admin: Liaise and maintain strong relationships with candidates and internal departments.

Skills

Organisational skills

Attention to detail

Confident communicator

Customer service

Proactive

Team player

Job description

Recruitment/Head Office Administrative Assistant – Liverpool

Britbet is a partnership of 58 racecourses across the UK, delivering betting services to racegoers under the Britbet and Tote brands. We’re looking for a highly organised and proactive Administrator to join our Head Office team in Liverpool, supporting our Recruitment, Operations and Finance functions.

What you’ll do

Office Admin:

• Manage inbound/outbound calls, emails, post and day-to-day enquiries
• Investigate and track lost or late customer ticket payments
• Arrange collection and delivery of cash floats to racecourses
• Maintain strong relationships with On-course workforce and internal departments
• Support Operations at race meetings nationwide (staff passes, uniforms, accommodation)

Recruitment Admin:

• Track candidate progress for casual on-course roles, end-to-end process
• Support with onboarding process' (right-to-work checks, contracts, training arrangements)
• Manage inbound/outbound emails and calls for our casual on-course recruitment sector
• Liaise and maintain strong relationships with candidates and internal departments

What we’re looking for

• Strong organisational skills
• Excellent attention to detail
• Confident communicator
• Good customer service/telephony skills
• Positive, proactive approach
• Team player comfortable in a fast-paced environment

Benefits

• 25 days holiday + bank holidays
• Full time hours
• Pension scheme
• Free on-site parking
• Sick pay
• Casual dress
• Supportive and collaborative team environment

Schedule

• 5 days per week, Monday to Friday
• 37.5 hours per week, 7.5 hours per day (9-4:30/9:30-5)
• Permanent contract

Application question to consider

• Are you able to reliably commute to Bootle, Liverpool L30 - Monday to Friday?