Recruitment Account Specialist

Caraffi Limited; Greater London; On-site; GBP 35,000 - 56,000; Full time

Job summary

Caraffi Limited in the United Kingdom is hiring a Contractor account specialist to transform talent acquisition into a strategic driver for clients. You will manage end-to-end contract staffing, maintain strong client relations, and ensure excellent service with approved suppliers.

In this role you’ll coordinate requisitions, screen resumes, schedule interviews, negotiate rates, and oversee onboarding and offboarding while keeping hiring managers and suppliers aligned on timelines and

Responsibilities

• Manage the vacancy fulfilment process from requisition creation to candidate start of assignment
• Exercise screening techniques that ensure only high-quality résumés are forwarded to the customer for review
• Coordinate the candidate interview process on behalf of the hiring managers
• Negotiate bill rates to match current market and job criteria
• Confirm assignment logistics (start/end date, location, rates, hours) with managers and supplier
• Manage and facilitate all onboarding activities to ensure timely start dates
• Ongoing worker management including end date and assignment negotiations
• Manage and facilitate all off-boarding activities in timely manner
• Act as the main point of contact and maintain all supplier relationships
• Interact daily with hiring managers and suppliers to resolve programme related issues
• Manage customer/supplier relationships with professional rapport and ongoing contact
• Be a cooperative team member to ensure high service to customers and suppliers
• Proactively identify delivery issues and provide timely solutions

Job description

At Caraffi, we don't just fill roles - we transform talent acquisition into a strategic engine for business performance.

We're looking for a Contractor account specialist who's ready to work with a fantastic set of clients. Someone who can spot brilliance in a sea of LinkedIn profiles, build meaningful connections, and help our clients become inclusive, purpose-led employers of choice.

You will be responsible for facilitating the hiring process of contract employees, managing day to day account activities, ensuring outstanding customer service and managing relationships between the customer (hiring managers) and the approved vendors.

Responsibilities:

• Manage the vacancy fulfilment process from requisition creation to candidate start of assignment
• Exercise screening techniques that ensure only high-quality résumés are forwarded to the customer for review
• Coordinate the candidate interview process on behalf of the hiring managers
• Successfully negotiate the bill rates to ensure they are aligned with current market rates and closely related to the necessary job criteria
• Confirm assignment logistics between hiring manager and supplier regarding the contractors' assignment information (ie, start and end date, location, rates, hours, etc.)
• Manage and facilitate all on-boarding activities to ensure timely start dates
• On-going worker management including end date and assignment negotiations
• Manage and facilitate all off-boarding activities in timely manner
• Act as the main point of contact and maintain all supplier relationships
• Interact daily with hiring managers and suppliers to resolve programme related issues
• Appropriately manage the customer and supplier relationship by building a professional rapport, following up consistently, and by maintaining ongoing contact and communication
• Act as a cooperative and contributing team member to ensure that a high level of service is always offered to both customers and suppliers
• Proactively identify service delivery issues and provide appropriate and timely solutions