Recreation Assistant - 34.5 hours per week

BH Live; Bournemouth; On-site; GBP 24,000 - 26,000; Full time

Benefits offered by this job

Onsite parking

Training and development opportunities

BH Live Active gym membership

Health cash plan

Employee Assistance

Company pension matched up to 6%

Colleague discount on food and drink

Colleague recognition

Birthday / Celebratory day off

Loyalty Rewards

Job summary

BH Live is recruiting a Recreation Assistant for BH Live Active Littledown, Bournemouth. You will work 34.5 hours per week on a rota aligned to centre opening hours, performing poolside duties and delivering excellent customer service.

The role requires an NPLQ qualification, DBS clearance, and the ability to swim confidently. You will help keep facilities safe and maintain high standards across the centre, supporting a busy leisure environment.

Qualifications

• NPLQ qualification required.
• Satisfactory enhanced DBS clearance.
• Be a confident swimmer.
• Keep calm under pressure and show initiative.
• Concentrate while working poolside.
• Great customer service skills.

Responsibilities

• Work poolside and be the main point of contact for customers.
• Ensure customers are safe and follow centre rules.
• Erect, dismantle and move equipment.
• Clean the centre and equipment.
• Supervise pool and centre facilities.

Skills

NPLQ qualification

Confident swimmer

Customer service

Job description

Post Title: Recreation Assistant

Site Location BH Live Active - Littledown Centre - Bournemouth

Salary: £22,865.11 per annum

FTE Salary: £24,522 per annum

Hours: 34.5 hours per week

Contract Type: Permanent

The role:

BH Live is recruiting for a Recreation Assistant to join our Recreation Team at BH Live Active Littledown, you will work 34.5 hours per week on a rota basis aligned to the centres opening hours.

Littledown is ranked among the top performing leisure centres in the UK, is accredited by quality scheme QUEST and is a National Fitness Award winner for the Local Authority/Leisure Trust Gym of the Year and finalist for the Best Group Exercise Gym of the Year.

It has more than 1.2 million attendances a year and is home to clubs including BH Live’s Swimming Academy and Swim Bournemouth, facilities include 25-metre and 17-metre swimming pools for lane swimming, public swimming sessions, pool-based classes and lessons. There is also a splash pool, steam room and sauna.

Applicants must hold a valid NPLQ qualification.

You will:

• Work poolside and be the main point of contact for our customers.
• Ensure our customers are kept safe and comply with the centre rules.
• Erect, dismantle and move equipment.
• Clean the centre and equipment.
• Be vigilant and supervise people who are using the pool and centre facilities.

You will need:

• Your NPLQ qualification
• Satisfactory enhanced DBS clearance
• Be a confident swimmer
• To keep calm under pressure and have good initiative
• The ability to concentrate whilst working poolside
• Great customer service skills

Due to the nature of our business hours of work will include weekends, bank holidays and evenings.

We offer:

• Onsite parking
• Training and development opportunities
• BH Live Active - Gym membership
• Health cash plan
• Employee Assistance
• Company pension matched up to 6% contributions
• Colleague discount on food and drink
• Colleague recognition
• Birthday / Celebratory day off
• Loyalty Rewards

About BH Live:

We are one of the UK’s leading leisure and event venue operators – a registered charity and social enterprise.

Our geographical reach spans across multiple venues, leisure centres and attractions across Portsmouth, Southampton, Croydon and the BCP region with millions of visits per year.

Our organisational and charitable purpose is to generate:

More participation – through the provision of leisure facilities to encourage active communities, improved health, and wellbeing

Higher audiences – through the provision of a diverse range of cultural and artistic events that appeal to a wide audience

Greater economic and social benefit – through hosting major conferences, exhibitions, and events for the benefit of the local, regional, and international economies and people

We are making a positive difference across the communities we serve.