Recovery Worker

We Are With You; Shrewsbury; On-site; GBP 26,000 - 31,000; Full time

Job summary

We Are With You in Shrewsbury is seeking a Recovery Worker to join our permanent team. This frontline role involves supporting clients to identify goals, develop treatment plans, and coordinate care while maintaining dignity and respect.

You will manage an active caseload and handle referrals, assessments, and phone queries, working Monday to Friday with some weekend coverage. The role offers a starting salary of £26,250 to £30,900 per year, with annual progression bands, reflects our commitment

Responsibilities

• Support clients to identify goals and create tailored treatment plans.
• Manage referrals, assessments, and an active caseload.

Job description

Job summary

Join us as a Recovery Worker in Shrewsbury on a permanent basis.

Are you a compassionate and motivated individual who wants to change peoples lives? Our team in Shrewsbury is looking for a Recovery Worker to join them in providing high-quality recovery care to a diverse client group. If you are enthusiastic, creative and passionate about helping others, wed love to hear from you.

We offer a starting salary of £26,250, rising each year in line with our pay progression salary bands, to £30,900 per year.

As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us on our website.

Closing date: 11th October 2026. Please note: This role may close earlier than the stated deadline if we receive a high volume of applications.

Main duties of the job

Our Recovery Workers play a vital role in supporting clients to identify their goals, ambitions, and passions. Youll work with them to create the best treatment plan for their needs and to guide them on their path to recovery. As part of your role, you will be the first point of contact for the service, including taking referrals, doing assessments, covering staff absence and answering telephone queries.

This is a frontline role at WithYou, where you will provide continuity of care through effective partnership working, care coordination, key work responsibilities, and intervention delivery. You will manage an active caseload, connecting quickly with clients and ensuring theyre always treated with respect and dignity.

This position is offered on a full time, permanent basis - 37.5 hours, Monday - Friday. Some Saturday working will be required to meet the needs of the service.

About us

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland.

Job responsibilities

Please see the linked job description and person specification for more information on the role and its responsibilities.

Essential

• We're looking for a compassionate and motivated individual, with an exceptional ability to build meaningful relationships. You will have demonstrable experience working within the health, social care, criminal justice or other specialist setting, or a clear motivation for wanting to work in the drug and alcohol sector. A successful track record of providing efficient and reliable customer service is essential.
• You will be highly organised, have excellent communication skills, and be able to manage your time effectively. You will work collaboratively as part of a team to ensure a high-quality service is maintained. Above all, we are looking for someone who is passionate about what we do and has a positive and engaging approach to our clients and key stakeholders.
• You will hold a UK drivers License and have access to a vehicle.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.